The purpose of this report is to explore how Wellington Combined Taxis can reach more prospects and customers online through covering the following three topics:
• Reaching more prospects and customers online
• Encouragement of interaction and online conversions
• Engagement with WCT audience to build long-term
Overview of Wellington Combined Taxis services are contained in Appendix 1 2.0 Findings
2.1 Evaluation of the different types of digital media channels available (paid, owned, earned)
Target Audience: WCT target audience is young, professional adults ranging from the ages of 21-35. They tend to use our taxis for both corporate and personal transportation. They also have a big influence on the spending of their family members. In addition, this age group often set trends that are adopted by other demographic groups.
Think of earned, owned and paid media like a tripod. Each element is an important part of the whole and all contribute to a complete digital marketing strategy for WCT. (Machin, 2014)
The illustration below outlines each element 's role and how they work together:
Figure 1: WCT Digital Media Channels
Earned media (benefits and limitations)
Online Reviews
Benefit: Young Professionals are vey tech-savvy with many going online to review a company’s products/services so that they can get the information they need to make a purchase decision. This market segment is also much more likely to purchase a product or service that has already been
This negative perception of the iCall system is limiting Taiwan Taxi’s ability to obtain more subscribers and explains why the company is having difficulty reaching their goal of 20,000 members. This identifies a clear disconnect between management and the cab drivers. The managers associate the iCall with direct value and make the assumption that the cabbies will do the same. However, many cabbies have not figured out how to strategically utilize the technology to increase proficiency and maximize profit.
First Transit’s target market is any public transportation authority, city, county, state, or government agency that is tasked with providing transportation.
There are a lot of benefits the customers enjoy when they do their shopping online, such as:
Core Benefit: The perceived benefit of this idea is that innovation that can impact the
Paid media is considered the history of media planning. Paid media occurs when a brand/company pays to leverage a media channel (Chapter 2, pg 10). The leverage helps the company reach a new audience through purchasing ads on social media websites or time on a tv channel that is dedicated to the brand. The second category is owned media. This is when a brand/company owns the channel (Chapter 2, pg.11). Rather than having just an ad on facebook, they would own an entire facebook page that they own and serves the purpose to promote them. The third category is owned media, where the consumers and other companies become a chanel for the brand (Chapter 2, pg.11). This kind of media does not cost anything and happens when others talk about and promote the brand on their own. A company should have a goal to move up to earned media.
I know you have been eagerly anticipating the announcement regarding the legislation of Uber in our City. I have received a lot of information from the citizens of Winnipeg both in the public and private sector, so it is evident that this topic is on everyone's mind.1 Uber will bring great success to Winnipeg through its convenience, its low costs, and also supply our community with an endless amount of jobs. With this information, I know we can establish a clear path going forward; however, it is imperative that we cooperate together as a city to ensure that Uber is successful. Montreal, Toronto, and Ottawa have all seen great success from this company, therefore we have decided that this trend will succeed in our city as well.2 As this service is legal in multiple major cities throughout Canada, it will cause no harm here in our comunity.3
Owned media is digital properties that you have full control of the content such as corporate websites, blogs, communities, email newsletters and social media channels. It targets its brand's existing community and current customers. But it is time consuming that you need to be able to work with your team and build a community and value to the customer.
Introduction In the recent past, we cannot deny that the media industry has experienced monumental growth both in terms of revenues and global expansion. Like other businesses, such as banking and manufacturing, the media business has enjoyed globalized operations to expand and grow, becoming one of the biggest conglomerates in the world. World media has proactively employed information technology and advancement
our goal to help you through each development stage of your new Limousine Service Company
Let us take a look at the strategies that it employed, leading to disruption in the taxi industry.
The target market will be mixed. Some of the target market will consist of those who re in town temporarily, the tourist trade. By linking the cruise ship terminal with downtown Miami and South Beach, the water taxi will deliver a service that the average visitor finds
The consumers or audience have needs and wants. The influence these needs and wants have on media content is huge as these needs need to be met otherwise media will lose its customer base in a sense.
It helps them to better understand the customer segment that is probably the largest chunk of their market share. They understand as to what brand is preferred by students, what their age and gender is and most importantly, how much are they willing to spend on technology. This helps them to make future decisions that can be vital for the company. Alongside this, it also gives them an understanding of competition and helps them analyze how far ahead or behind the market they are and accordingly steps can be taken in the future by the company.
The recommendation is to carry out a 12 month digital marketing plan which will produce responses from new and current WCT customers. The responses generated will be the product of a combined effort from WCT to improve its website, e-mail marketing strategies, social media management and a selection of other e-communication tools.
ASSESSMENT ONE RESEARCH METHODOLOGY Auckland Transportation: “To Improve customer satisfaction”. Members of group:-Savisha, Jai, Namrta, Supriya, Purvi, Avishek, Hedy Lecturer: Dr Julianne Wu Appendix Preface 3. Current Fares and Services Overviews 3. Aims/Objectives 3.