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How Wellington Combined Taxis Can Reach More Prospects And Customers Online Essay

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The purpose of this report is to explore how Wellington Combined Taxis can reach more prospects and customers online through covering the following three topics:

• Reaching more prospects and customers online
• Encouragement of interaction and online conversions
• Engagement with WCT audience to build long-term

Overview of Wellington Combined Taxis services are contained in Appendix 1 2.0 Findings

2.1 Evaluation of the different types of digital media channels available (paid, owned, earned)

Target Audience: WCT target audience is young, professional adults ranging from the ages of 21-35. They tend to use our taxis for both corporate and personal transportation. They also have a big influence on the spending of their family members. In addition, this age group often set trends that are adopted by other demographic groups.

Think of earned, owned and paid media like a tripod. Each element is an important part of the whole and all contribute to a complete digital marketing strategy for WCT. (Machin, 2014)
The illustration below outlines each element 's role and how they work together:

Figure 1: WCT Digital Media Channels

Earned media (benefits and limitations)

Online Reviews
Benefit: Young Professionals are vey tech-savvy with many going online to review a company’s products/services so that they can get the information they need to make a purchase decision. This market segment is also much more likely to purchase a product or service that has already been

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