1. Executive summary
This report analyses the importance of knowledge management in the organisational context for maintaining competitive edge in the market. It conducts an analysis of the key areas in knowledge management with effective implementation of the different strategies for efficient knowledge management and knowledge transfer within the different levels of management in an organisation, these have been elaborated.
Furthermore the report discusses the methods and strategies adopted by organisations and the key role and functions played by HR in the present workplace, with the help of a case study on the organisation Accenture.
The report has made an in-depth analysis of the current issues related to knowledge management,
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Apart from the usual definitions, the most important definition of knowledge management is dependent on a comprehensive idea about the Knowledge management systems. According to Jennex (2008), the Knowledge Management systems (KMS) consists of the different components of IT/ICT, users, repositories, processes for using and generation of knowledge, culture for proper utilisation of knowledge, and the initiatives for the goals and measures related to the Knowledge management. The success of KM depends largely upon the success of KMS, as KMS has been regarded as the personification of KM (p.37).
4. Key issues in Knowledge management
Knowledge management has gained substantial importance in the past few years due to the realisation of numerous advantages associated with efficient knowledge management. An improved decision-making process, considerable increased in productivity and quality, sharing of best practices, less circumstance for reinvention process, and increased development of the skills and talent of the workforce are some of the benefits associated with the knowledge management within the organisations. (Jennex, 2008, p.275). Efficient combination of previously unrelated elements and exchange of tacit knowledge helps in the creation of knowledge that correspondingly leads to appropriate transfer of the gained knowledge transfer (Nahapiet & Ghoshal, 1998). The implementation of knowledge management strategies depends a great deal
Knowledge is considered as one of the most important and competitive resource for sustenance of the organisation (Zack, 1999). It can be compared to the strategic resource that can be used and applied in various frames of the organisation. Experienced managers in the organisations believe that company can receive strategic advantage through knowledge and not the strategies or actions implemented by competitors. Knowledge can be regarded as a strong approach that opens numerous ways of success. It is that weapon that help organisation to evaluate solutions in financial and other professional difficulties.
This report covers three different areas linked to the management and coordination of the HR function. Thought the report, an analysis will be carried out of the different aspects of the HR function in different contexts.
In the mid-1990’s, owing to the already widely used internet and the shiftsin business environments, reuse of knowledge has become one of companiescompetitive advantage, because having learned from the past, they are minimizing the chance of committing the same mistakes twice or learned what could have done to maximize benefits. Knowledge management has become an important function for success. As a result KM has
Knowledge management assists in renewing, developing, transferring, and sharing knowledge. This is based on produce value, economic wealth, and organizational performance. (Becerra-Fernandez & Sabherwal, 2010) This process creates value from its intellectual and knowledge based assets. Knowledge management leverges knowledge within an organization to provide a competititive edge. The fuctions within knowledge management acheives the goals of an organization to acquire additional knowledge within its operations to
Many large companies have resources dedicated to Knowledge Management, often as a part of 'Information Technology ' or 'Human Resource Management ' departments. Knowledge Management is a multi-billion dollar world wide market.
As mentioned earlier about the importance of the set of organizations i.e SME’s and MNC’s. the focus or the objective of this paper is to analyze the possible outcomes like competitive advantage for a firm, profits and sustainable growth after the implementation of knowledge management practices, which is the leading factor for competitive advantage, profits and sustainable growth in
Alavi, M. and Leidner, D.E., (2001). Review: Knowledge Management and Knowledge Management Systems: Conceptual Foundations and Research Issues. MIS Quarterly, 25(1), pp. 107-136.
On the other hand it is said that knowledge management system is more than just a piece of application. It also involves change in organizational culture in the way their employees can have relevant environment to develop the knowledge.it is organization culture, which holds the key to success. It also requires full cooperation of management. These are few ethical challenges every organization must face but every organization have their own sets of objectives to bring knowledge management system into their organization.
This chapter summarizes the analytical findings and draws conclusions. The findings and the relevance of them for implementation and limitations and scope for further research are described. This study on knowledge transfer, a process in the overall schema of knowledge management, as fostering continual improvement of the organization was done at High Pressure Boiler Plant of Bharat Heavy Electricals Limited Tiruchirappalli. Knowledge transfer is studied in conjunction with other processes of knowledge management knowledge creation, knowledge storage and knowledge management practices as they exist in BHEL. A self-administered questionnaire survey was carried out. 100 fully filled responses
Knowledge management is critical to organizations. According to Gregory R. Wenig, knowledge management is consists of activities from its own experience and from the experience of others, and on the judicious application of that knowledge to fulfill the mission of the organization. In my point of view, I think that knowledge management is performed by organization to appropriately handle, distribute, and transfer assets of knowledge, experience, and ideas from individual
Knowledge management can be very essential to people in leadership positions that is required to make executive decisions on behalf of a company or organization. However, it is necessary for individuals holding such position to have a thorough understanding of the knowledge management process. Therefore, this paper discusses the best practices for creating and implementing a knowledge management project and discuss measurements, metrics and potential resources for data exists and how each are incorporated into the design of a system.
Knowledge Management (KM) is described as a systematic process of sharing, reusing and managing the knowledge only when it is made available and recorded (Jashapara, 2005). This helps an organization to gain insight and understanding for own experience (Remus, 2012). Most of the KM activities
It has been argued that within the short space of time between defining knowledge management and it becoming a common phrase, many organisations stated one of their main aims as ‘leveraging organisational knowledge’ (Ruggles, 1998). It is with this in mind that organisations must be aware of their knowledge workers, the information they hold and any potential knowledge based changes that may need to be implemented to help their success, or even, survival.
Knowledge Management Systems were designed for the purpose. A Knowledge Management System is an IT system which supports and helps in enhancing the process of knowledge management and its practices - Create, Store, share, retrieve and apply the knowledge through the use of KM systems.
"Knowledge management is the set of practices aimed at discovering and harnessing an organization 's intellectual resources. It 's about finding, unlocking, sharing, and altogether capitalizing on the most precious resources of an organization: people 's expertise, skills, wisdom, and relationships. Knowledge managers find these human assets, help people collaborate and learn, help people generate new ideas, and harness those ideas into successful innovations" (Bateman, 2004, p.8-9). One of the most important factors of change in management is the growing need for good, new ideas. Knowledge management is an approach that allows people to produce change. It 's bringing people together and collecting ideas from