Hrm/531 Week 3 Assignment

IBM Global Services, the technology services and consulting division of International Business Machines (IBM), is the world’s largest provider of systems integration and technology consulting. It offers services in areas such as application development, data storage, infrastructure management, networking, and technical support (Datamonitor Plc., 2007, p.4). IBM Global Services is also among the world leaders in providing business consulting and outsourcing services. IBM Global Services’ headquarter locates in Armonk, New York. The company has more than 190,000 employees around the world.

I graduated high school back in 1994. I was engaged to be married in just two years, and even though I joined the Pennsylvania Air National Guard right after graduation it was only one weekend a month and two weeks out of the year. So I needed a full-time job. A friend of the family knew a guy who was opening a second store, and was going to need a store manager. I took the job and got started. What I didn’t know was the guy I was just hired to work for was a little confused as to what he wanted. I hung onto the job for a little over a year hoping it would turn around but, no dice.

During Round 1 of our 3-year WDQI grant, we were able to match workforce participants in the One Stop Management Information System (OSMIS) with students in Center for Education Performance Information’s (CEPI’s) databases, and then download their Unique Identification Code into the OSMIS system. From a 2-year group of education exiters, we were able to link their interactions within the Workforce Development Agency (WDA) and their wage record outcome data. We generated 24 reports designed to answer 7 Core Questions; 8 of the reports are available to the general public on mischooldata.org (Workforce section), and all 24 reports are being used by our partners in the Labor Market Information group to generate white papers, which will be completed by September 30, 2015. NOTE: The participants that we were able to link must have visited a Michigan Works! service center, which means the output data is biased and not reflective of the general population as a whole.

During my co-op work placement, I was employed at Evichat Inc. in the position of Full Stack Developer. The total size of the company is 5 people. The Software Development team where I worked with was relatively small compared to other companies as it is an early stage startup. Throughout the work placement, I was worked on projects that involved integrating with third parties including Relativity and Clio, improving web app security with role based authentication and improving site SEO.

Our company’s Continuity Management Program (CMP) dictates that the business adheres to an annual testing program. The program does utilize the guidelines from the Homeland Security Exercise and Evaluation Program (HSEEP). The Continuity Management team has written and scripted into our process to incorporate our Tabletop Exercise’s (TTX’s). Our annual process is to test each of our business units for resiliency. TTX’s allows for us to open up discussions and dialogues focusing on many different areas in the event we need to declare. Also, the exercises aid in discovering any gaps and working through each tier of the recovery process. Our business lines have Recovery Time Objectives (RTO’s) starting at 1 hour up to 72 hours. During the TTX’s we cover the business impact analysis (BIA’s ) and each of the RTO’s.

It's an efficiency ratio "that calculates how long, on average, credit customers take to pay the amounts that they owe to the business" (Mclaney and Atrill, 2012 p. 256). It is obvious that a business will prefer a short settlement period than a large one to improve both cash flow and cash flow efficiency.

Something interesting about me is that for 4 years in the marching band I played the saxophone. It is during those years I learned how to properly communicate with other students working in a large group to accomplish our shared musical goals. Eventually I would end up in a leadership role during my senior year of high school it’s during this time I learned the importance of dividing personal relationships and from leadership role. Often during my leadership role, I found myself at conflict due my personal friendships with other band students in the organization. Additionally, I listen to classical music, using photo editing software, and using different programming languages. The results from my TypeFocus were the following: ‘I’ introversion, ‘S’ sensing, ‘T’ thinking, and ‘J’ judgement. I will honestly say I did not learn not anything new from the taking the assessment about myself and the careers I will likely enter. Even more the assessment just confirmed everything that I’ve known about myself like how tend to be more introvert often takes me a while to open up personally to most individuals.

The name of the company I will be using is Yakko’s Seafood which it will be assumed is involved in the fishing industry in Hammond, Oregon. The purpose statement I have created for Yakko’s human resources department is as follows:

Since she has problems skipping a question and forgetting to check back over the test, I have personally gone back over my tests as many times as I’ve had time for. I’ve quadruple-checked several math tests because I have a fresh outlook when I come back to the question. Sometimes I check for mistakes and other times, my inspiration kicks in and I’m not stumped anymore. She should depend on her Sequence still, but perhaps lean towards one of its other characteristics, organizational objectives. Before she even goes into a test, take some breaths and break down in her head of what she’s going to do if she gets stumped. Go in with a game plan.

List all of the jobs that you chose. Which jobs are paid more or less? (rank them) Is this what you would have expected? Why or why not?

I put a lot of time thinking about who I wanted to interview for this assignment. Not only did I want to network with other individuals on campus, I also wanted to learn about their everyday experiences. I interviewed Schelzia Ross, who is the Associate Director of TRIO at UW-Waukesha. I chose to interview Schelzia because she works with a specific population of students that I am interested in, first generation.

Complete “Chapter Assignment D” using complete sentences, 12 point font, and double spacing between your answers.

Thank you for serving our company as an Engineering Technologist. Your role is very critical to our success as a whole. Without your technical knowledge and leadership, we wouldn't be where we are now. This notice serves as a follow up with a conversation we had previously on September 3, 2015. I shared some behavioral concerns that are in need of improvement.

Thanks again for taking the time to speak with me today. As we discussed, this was an error on our end, which has since be corrected. What happened was, I did not discount the 2.5% credit card processing fee when I sent out the original agreement for Swift & Sons, resulting in the difference you’re seeing.

I think we need to build better relationships with our customers. With our current customers, it seems as if we are constantly just a one-time kind of business. We do not want to be that, we want the customers to return because they trust us. Not because they consistently have problems even with our help.