Hrm 531 Week 3 Quiz

Cultural competency is a set of appropriate behaviours, attitudes and policies among professionals and enables them to work efficiently in cross-cultural situations (NCCC, 2006). A culturally competent health care system can eliminate cultural inequities, provide greater quality of care, and have less patient dissatisfaction and more positive health consequences. A conclusion reached in a study (Palafox et al., 2002) states, culture influences the outcome of medical examination and; therefore, it is vital to provide culturally competent health care services. Cultural competency is especially important in the context of radiographic examination due to the variety of culturally different patients a radiographer comes in contact. The following case study effectively highlights the impact of cultural competency.

I doubt I could have offered you more than the State Board of Accounts. I wouldn't be surprise if you got more or if we got about the same. They offered me $72,0000 which is a $9,000 increase from what I am making now. That to me was worth it. I know the crazy thing is that Jason and Kim makes more than that; however, it doesn't matter. Once I have the director role it will be a whole lot easier to get the director role at a another organization with higher salary (Ball State/Ivy Tech, or etc.). They are giving me the money for four employees although that could change if I need more next year. They budgeted 2 Senior Auditors (45-55K) and 2 Internal Auditors (35-45K). I told them I could get Internal Auditors for the low 40K. I know getting the seniors for that salary will be somewhat challenging. I figure if I cant get a good one I could either hire a audit manager role in the 65K range and hire an audit assistant or something.

I graduated high school back in 1994. I was engaged to be married in just two years, and even though I joined the Pennsylvania Air National Guard right after graduation it was only one weekend a month and two weeks out of the year. So I needed a full-time job. A friend of the family knew a guy who was opening a second store, and was going to need a store manager. I took the job and got started. What I didn’t know was the guy I was just hired to work for was a little confused as to what he wanted. I hung onto the job for a little over a year hoping it would turn around but, no dice.

SC received a telephone call on 10/16/2015 stared 9:34 and end at 9:41 am from Tricia Crooks at Liberty Resources Home Choices (LRHC) Community Outreach and Enrollment Leader. Stating that she spoke Pa and he wants to resume his service order with LRHC for PAS service. SC informed SC that this information will first need to verify with Pa. SC expressed concerns about LRHC being able to fulfill service since they had the case unstaffed for over two weeks (09/25/15-10/15/2015). Tricia apologized on behalf of LRHC, and stated that they have someone assigned and is ready to go all is needed is the resumed service order ASAP. SC again explained to Tricia that Pa has to confirm this besides Pa was very adamant about switching provider because the

Did you know that the Louisiana territory was purchased from France in 1803 for $15 million?

“It’s a homerun when you and the customer agree on what is expected and you are able to deliver exactly that. Know that customers who take time to explain their concerns are doing you a big favor. Set up a system to learn from breakdowns. Strive to match customer demands for level of quality, pricing, and accountability” (Gray, 2017). With the new sales representative role at Best Value, I would take the advice previously mentioned. Listening to the consumer and meeting that need would be the first priority of my role and managing expectations. This would also serve as a platform for the company as well to see if Best Value is able to meet the growing needs of their consumers and revisit the services and products that are offered by them.

Outside sales rep: The company provides online tools as well as access! to any department when needed.

As the United States becomes more and more culturally diverse one cannot help but be exposed to various cultures and worldviews. America has long been called the melting pot, and that term has never been truer than it is today. According to Green and Reinckens (2013) the U.S. Census Bureau estimates that by the year 2041 the U.S. population will be a majority minority. In other words, less than half of the population will be non-Hispanic, single race Caucasian. This growing diversity makes cultural competence in healthcare a necessary

9) A salesperson should not conduct a presentation of the product until he or she has determined that:

Cultural competence plays a significant role in health care delivery. There is a lack of cultural competence in the U.S. heath care. Despite current effort to deal with the issue, the problem still exist and many patients are suffering from it impact. Many people are not being able to get adequate care due to the lack of communication, languages, beliefs, values, perspective, and customs. Cultural competence barriers are critical in reducing health disparity. Those barriers include: lack of diversity in the healthcare settings, lack of system of care that can address the needs of various populations, inadequate communication between healthcare providers and patients of distinct ethnic, racial, language, belief, customs, religious, and cultural backgrounds.

Interacting with patients of diverse backgrounds and origins requires physicians to be highly culturally aware so as to create a trust between themselves and their patients. There are many aspects of a patient’s life that may manifest into their overall health, such as the social determinants of health. Culture may play a vital role in a person’s social outlook on life, and understanding cultural disparities is essential in delivering the highest level of patient care. Being culturally unaware hinders a physician from being able to treat patients from diverse backgrounds. Therefore, being culturally competent as well as having the skills to deal with cultural disparities effectively equips a physician to be able to travel anywhere in the world and deliver patient care as well as deliver patient care to a larger population within their own

Cultural competence is focused on learned behaviors and actions and can be pertain and individual, organization or policy (Oelke, Thurston, & Arthur, 2013). Ideally, a healthcare providers’ practice would only be influenced by the individual patient and/or the community of which the patient resides. But in reality, the healthcare providers’ practice and care is influenced by many entities, such as the

The United States population has been described as a “melting pot” and continues to increase in diversity. A patient’s culture has a significant influence on how their health care should be provided. It is vital for nurses as health care providers to be culturally competent and knowledgeable of the patient’s culture to deliver appropriate, holistic care (Potter & Perry, 2011). This paper will discuss the Arab culture and focus mainly on what to do and not to do as a nurse rendering care to an Arab patient.

Being culturally competent aids in advocating for patients and in empowering them for making effective clinical decision making and self-care. Delivering care that is culturally congruent is mandated by ethical standards as well as legal and accreditation requirements

Brice on the UNC facility were encouraging regarding how they integrate the 2013 CLAS Standards into their facility and how they are dealing with the obesity problem and the ethnic diversity in their area. The low socioeconomic status of the community is also a factor to consider. When discussing staff diversity, Mr. Brice, who himself is bi-racial (African American and Asian parentage) was not as satisfied that his organization reflected the community’s diversity by employing staff with similar backgrounds – from clinical staff to administration. However, the organization was focusing on developing a more culturally appropriate workforce by incorporating community health workers who could better address competency in the system. An organization needs cultural partners. It doesn’t necessarily need experts in all cultures and all languages, but it needs to understand the individual communities’ needs and be willing to provide for the needs of the community it