Human Factors From United Airlines Flight 173 And Flight 232

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The aviation industry has emerged to be one of the more efficient and safest way to travel across the world. Taking in consideration that there are thousands of people that have car accidents across the United States daily and sadly some of them end up being fatal. When an aircraft accident happens, it is normally that followed and investigated by several government and federal agencies in order to take all the details, human factors and determing factors that contributed to the accident. Given that more than 70% of the aircraft accidents are caused by human error, it is important for the FAA and the NTSB to conduct the investigation to determine if human factors were present and to issue recommendations that will prevent more accidents from the same nature. On this case study, it will be discussed two flights that from United Airlines Flight 173 and Flight 232. On both occasions, we can see the CRM skills taken by the flight crew managing an aircraft emergency landing and it will be taken the consideration the proper action and improper coordination taken by the captain. According to the Skybrary (2017) ” Crew Resource Management - is the effective use of all available resources for flight crew personnel to assure a safe and efficient operation, reducing error, avoiding stress and increasing efficiency.”(para.1) This training was developed NASA in 1979, which its main focus was to improve aviation safety through communication, problem solving, decision making, teamwork,

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