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Human Relation School

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The Human Relations Approach

Introduction The third strand in the development of modern management was the increase in attention to the human factors, which has become known as the 'human relations school of management. '

The UK was served by some remarkable men, both of high reputation as managers as well as impressive in theoretical presentation. The small group that surrounded B. S. Rowntree, who did much to set out the arguments for an ethical approach to management responsibilities, was declaring sturdily that it was good business to look after the worker also. The enlightened paternalism that they offered was attractive to many in management, particularly those who saw it as a continuation of the comradeship of …show more content…

• The personal or human relationships which spring up, grow and exist in any work place environment.

The improvement of relations between all levels has long been accepted as a very important element in the development and improvement of any industrial organization, and there are few long term successful management 's which have not exerted a great deal of effort in this direction.

There is, however, the possibility that the policy of improved human relations may be pursued solely because of its effect on productivity, and not from the more fundamental motive of producing a correct and balanced attitude to the personal and social needs of the workers.

Merely to aim for higher output may bring neither greater output nor satisfaction to the worker, but if the aim is to bring more personal satisfaction to the worker in his work and his surroundings, then both higher output and job satisfaction may be achieved.

Needs of an Individual

Good human relations can only be established if the needs of an individual are satisfied and his / her will to work is stimulated. This presents the difficulty that management is dealing with a group of individuals, all of whom may respond

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