Human Relations Model Of Management

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Introduction Since the turn of the twentieth century a number of management theories have been introduced into our society. These theories give insight into the ways in which organisations are run. Different models of management are adopted depending on whether they rely on adaptability and innovation for survival or whether their central aim is mass production to keep up with an ever-increasing demand. The two scenarios described would either adopt a scientific management approach or a human relations model of management. The latter of which will be argued is the most effective method when an organisation is dependent on innovation and creativity for its survival. First it is helpful to address what is meant by the term ‘management’.…show more content…
The principles discussed in his work lay out the foundation for what he believed to be the optimum procedures for creating a highly productive and efficient working environment. However, Taylor does not give a clear description of what is meant by the term ‘scientific management’. Another writer on the subject, Robert F Hoxie provides this definition: “Scientific management is a system devised by industrial engineers for the purpose of serving the common interests of employers, workmen and society at large through the elimination of avoidable wastes, the general improvement of the processes and methods of production, and the just and scientific distribution of the product” (Hoxie, 1915:140). As we can see from the definition given, the underlying theme of this model of management is industrial efficiency. Taylor’s goal was to introduce a model that would increase output and decrease waste. One-way in which Taylor foreseen greater efficiency within the workplace was through the introduction of standardisation. Taylor (1911: 140) explained in his book: "science over rule of thumb; harmony, not discord; cooperation, not individualism; maximum output, in place of restricted output; and the development of each man to his greatest efficiency and prosperity." ‘cooperation not individualism’ – from this statement alone we can see that there
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