Human Resource Industry Audit - Reflection Paper

1325 WordsNov 10, 20066 Pages
Human Resource Industry Audit - Reflection Paper Tommy Kramer Nov 4, 2006 Human Resource Industry Audit - Reflection Paper Change is the one constant in the highly competitive business world. Industries are consistently exploring different ideas, techniques, and processes to make or keep their organizations moving forward in the competitive environment. The commercial airline industry is an extremely competitive, safety-sensitive, high technology service industry (Appelbaum and Fewster, 2002). This industry is struggling to remain competitive and effective management of personnel plays a large role in its viability. People, employees, and customers must remain the center of the industry 's core competence (Appelbaum and Fewster,…show more content…
The challenges facing the industry are a lack of skilled pilots, shortages of quality frontline people and an aging workforce (Appelbaum and Fester, 2002, Keeling, 2005, & Flin, O 'Connor, & Mearns, 2002). Recruitment should focus on trying to change outcomes in the industry. First be honest in selling the industry and try to make it as attractive as possible (Pollitt, 2004). It is a difficult choice for airlines to bring their excess baggage to the table, but if new applicants are fully aware of the contribution they can bring to the industry despite its shortcomings, this may appeal to the ethics of the worker who values his talents. Recruiters should be part of the solution (Pollitt, 2004). The recruiter should look like the workforce he is trying to recruit. Most senior-level recruiters are pale, male and stale (Pollitt, 2004, pg. 25). Also bend rigid seniority rules and make it easier for experienced workers to change airlines (Keeling, 2005). Younger people are more focused on being promoted on merit. The airline industry is still struggling with letting go of traditional systems in which promotion is based on tenure. Airlines need to address and change these practices so the industry is more attractive to new talent. Training and development is at the forefront of airline priorities. Airlines must create an effective plan for training, developing, and retaining employees. Airlines recognized many accidents were
Open Document