1.0 CASE STUDY: Human Resource Management issues at Xrok Co.
The president of Xrok Co. has called a meeting to get your feedback on Jack, a department manager. Jack is what some people call “from the old school” of management. He is gruff, bossy, and often shows an “it’s my way or the highway” attitude. Jack is about five years from retirement.
Jack has a high labour turnover rate in his department. There have been several complaints on company surveys about him from his department and from outside his department. People have commented on the fact that Jack is “rude” during meetings and doesn’t let others contribute. There are times when he has belittled people in meetings and in the hallway. He also talks about his staff “critically” or
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Business planning is very important for an organisation. Many businesses prepare business plan before starting a business. However human resource planning should be included in the business plan as staffing is very important for the success of an organisation. Failing to anticipate personnel’s needs can impact on the overall business success.
The success of a business is directly linked to the performance of human resource planning and they are the one who work in the organisation. It is very important to put efforts on human resource planning as hiring the wrong person or failing to anticipate fluctuations in hiring needs can be very costly to the organisation. Human resources generally refer to an internal department that handles the hiring, training and paying of employees. Without adequate staff, in terms of quantity and quality, a business will be unprepared to implement its plan.
2.2 Human resource planning Figure 1.1
According to Robbins and Coulter (2005), Human Resource Planning is “the process by which managers ensure that they have the right number and kinds of people in the right places, and at the right times, who are capable of effectively and efficiently performing their tasks.”
The objectives of human resource planning are to:
• Ensure sufficient supply of manpower as and when required.
• Ensure proper use of existing human
Human resource is an appellation used in referring to the workforce of an organization or company. Human resource management is involved in the act of putting together employees in an organized manner to assure the objectives of the organization are achieved in a competent and experienced manner. Human resources are the most important services of any organization since they are the catalysts of non-human resources and the medium for developing competitive advantages and sounds of creativity. No organization can exist without a human resources department (Walsh, 2009). A company without an HR department would be reducing its operations and could collapse within a short amount of time.
Human resource departments today have a more distinct, calculated position within organizations, and human resource strategy influences the bottom line. “One of the challenges for HR leaders is convincing executive leadership teams that human capital is one of the most important resources in which the company can invest” (Mayhew, 2014, p.). Subsequently, “this return on investment is an essential part of the argument for including HR as part of an overall business strategy” (Mayhew, 2014, p.). Human resource departments utilize the information given to them from company executives and leaders, coupled with their respective expertise on all things personnel, and they plan and implement staffing concerns for the betterment of the organization. From preparing job analysis, to comparing inventory and forecasting, it is the responsibility of human resources to consider the objectives of an organization and fulfill those goals while operating the specific planning relative to HR.
Human resources plays a great part in the functioning of the company and could impact the success
1. Ch 1, page 60-61, question 4: What is “evidence based HR”? Why might an HR department resist becoming evidenced based?
Human resource planning will enable the Manager to work with the team to ensure they deliver a high quality service whilst achieving the required outputs and objectives. The Manager should create an action plan involving people, equipment, time required and space needed. Following this, actions can be delegated to team members and responsibility can be shared to ensure the best service is achieved. The Manager can monitor the action plan to ensure its on track to achieve the required outcomes to a high standard. Basic planning tools can assist which include staff rotas so that the right people are in the right place at the right time, calendars for effective time management, process maps & project plans to identity processes, spread sheets for staff to access and record information and regular meetings to ensure
2. Give some examples of ethical issues that you have experienced in jobs, and explain how HR did or did not help resolve them.
xxx is responsible for the interviewing and hiring of new personnel. The new personnel will have to adhere to company guidelines and pass security background checks.
B.J Smith (1992) describes that Human resource planning is the legal process of associating business strategy within Human resource practices. Human resource planning is the vital managerial function of an organisation. In Human resource planning various process are involved to gain the importance such as deciding the goals and objectives, estimating future employee requirements, Planning of job requirements and job description.
Human resource management has gained atmost importance in the past few years. Studies have found that there is a relationship between human resources of an organization and performance. From an era of slaves to an era of knowledge resources, People have been regarded differently throughout the years. People are now considered to be energy resources which are directly responsible for the effective working of the organization. An organization with good human resources and its effective management forms an effective organization.
According to Ruth Mayhew Human resource planning is to help the entities to meet the organisational goals because planning links human resource planning with the actual operational process, and also one of the most reasons of human resource planning is to counteract the uncertainty and changes. Human resource planning helps Tesco and any other business to maximise career development and high employment retaining methods. Planning has the
It is necessary for human resource management to have a proper human resource planning. “Human resource planning involves planning that assure a firm’s needs for employees”, says Madura. She also includes that human resource planning consists of three tasks which are forecasting staffing needs, job analysis (Madura, 2007). Recruiting and selecting the right employee is not enough. There is a necessity to provide continuous training and development to the employees to be more productive and efficient. With great training, it enables the employees to be more innovative, creative, motivated and thus increase their working performance. Training can be through various types such as on the job training, off the job training, job rotation and scholarships.
Human Resource Management involves a wide array of functions that encompasses the time from when an employee enters an organization to the time the employee leaves the organization. The specific activities that are involved in HRM include job design and analysis, recruitment, orientation and placement, development and training of the personnel, employee remuneration, and performance appraisal (Aswathappa, 2007: 5). This paper shall focus on three main activities which are recruitment, training, and personnel development. When it comes to recruitment, it is incumbent upon the Human Resource Manager to bring into the workforce, employees that are both wiling and competent to accomplish specific tasks. The work of recruitment goes hand in
Fast and accurate digital tools, wider clouds, speedier analytical tools, mobility technology, big data, social media, robotics, and artificial intelligence are not the technologies involved in space research or automobile engineering but these are dynamic tools of HRM that are going to shape organizations in 2018 and beyond. Enhanced employees engagement and productivity is the ultimate goal of every successful organisation but employers who are equipped with cutting-edge HR technologies have an edge over traditional companies in achieving these objectives. That’s why cloud-based HR has become an essential aspect of every smart organisation in the digital era. The year 2018 will be a great
Planning means looking ahead and chalking out the future courses of actions to be followed. The ongoing process of systematic planning to achieve optimum use of an organization 's most valuable asset is human resources department. The objective of human resource (HR) planning is to ensure the best fit between employees and jobs, while avoiding manpower shortages or surpluses. The three key elements of the HR planning process are forecasting labor demand, analyzing present labor supply, and balancing projected labor demand and supply.