Human Resource Management, 12e (Dessler) Chapter 4 Job Analysis

12516 Words Oct 17th, 2013 51 Pages
Human Resource Management, 12e (Dessler)
Chapter 4 Job Analysis

1) Which of the following terms refers to the procedure used to determine the duties associated with job positions and the characteristics of the people to hire for those positions?
A) job description
B) job specification
C) job analysis
D) job context
E) job standard
Answer: C
Explanation: Job analysis is the process of determining the duties of a specific job and the characteristics of the people who would be most appropriate for the job. A job analysis produces the necessary information to develop job descriptions and job specifications.
Diff: 1 Page Ref: 116
Chapter: 4
Objective: 1
Skill: Concept
2) The information resulting from a job analysis is used for writing
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Diff: 2 Page Ref: 117
Chapter: 4
Objective: 1
Skill: Application
7) Managers use ________ to uncover essential duties that have not been assigned to specific employees.
A) work activities
B) job specifications
C) job analysis
D) performance standards
E) job context
Answer: C
Explanation: Job analysis can help reveal duties that need to be assigned to a specific employee. Job specifications are generated by a job analysis, but they typically focus on the type of person that is most suitable for a specific job. Work activities, performance standards, and job context are the types of information that are provided through a job analysis, but they do not necessarily uncover unassigned tasks.
Diff: 1 Page Ref: 117
Chapter: 4
Objective: 1
Skill: Concept
8) The ________ lists a job's specific duties as well as the skills and training needed to perform a particular job.
A) organization chart
B) job analysis
C) work aid
D) job context
E) job description
Answer: E
Explanation: Job descriptions list the specific duties, skills, and training related to a particular job. Organization charts show the distribution of work within a company but not specific duties. A job description is created after a job analysis has been performed.
Diff: 1 Page Ref: 117
Chapter: 4
Objective: 1
Skill: Concept
9) How many steps are involved in the job analysis process?
A) two
B) four
C) six
D) eight
E) ten
Answer: C
Explanation: Six steps are involved in