Human Resource Management: The Cultural Dimension

969 Words4 Pages
The first step in solving the problem is to understand the problem. In this case, the company's employees are dispersed around the world, work remotely, but required a high degree of cooperation. It is clear that at present these teams are not functioning well. Some of the problems that have been identified are a general lack of teamwork and common vision, poor coordination and communication, cultural gaps and trust gaps. The equipment problems at this point should be isolated from the discussion. Technology problems can be dealt with later when they can be communicated accurately. The human resources issue will be the primary focus on this paper. The first issue that needs to be addressed is that of trust, since trust is a foundational issue without which nothing else done will be effective. In order to foster trust, the roots of mistrust need to be investigated. Zakaria and Yusof (2011) point to cultural differences as a key barrier to trust and effectiveness in global virtual teams. There is evidence of cultural differences being a factor in the current morale issues. It has been cited by some members within the company as a barrier, and the company has offices around the world, featuring people from a number of different cultures. Another point of evidence to support the idea that culture is a problem is that the "selfishness" has been cited by some as a barrier to trust. Selfishness could simply reflect the motivation system that the company has this will be
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