Human Resource Portfolio

Human resource management demonstrated over time to be more than just the paperwork side of an organization, but a difficult position that needed a specific set of skills to provide success for both the organization and its employees. One of the most important roles and first task of the human resource department is handling the recruitment of employees. An organization will not be able to function without employees, but it is key for the HR department to find the person with the particular

Four Seasons Hotels, Inc. is a Canadian international luxury, five star hotels’ company. It possesses about 98 different properties among the world. Canadian businessmen Isadore Sharp was founder of Four Seasons Hotels in 1960. Opening in 1961 the first Four Seasons Motor Hotel had an immediate success, in spite of disreputable location of the hotel (fourseasons.com). It was created like an oasis for business travelers. Mr. Sharp created a climate that was promoting professionalism and attachment of his employees. He built scheduled two stress breaks every day, paid to his employees from front desk twice the average rate, insisting that they are important role in providing the first impression of the hotel.

Last year, and for each of the past 25 years, Four Seasons received more AAA Five Diamond awards than any other hotel company and has recently been named Top International Hotel Chain by the Zagat Survey and Four Seasons continues to be one of Fortune magazine's Top 100 Companies to Work for in America.

5.The Process Of HRP The HRP is a four step process: demand forecasting, supply forecasting, estimating manpower gaps and formulating HR plans. The demand

The recruitment process is multifaceted. Recruitment begins from the time an organization or human resources manager must determine a recruitment plan. A recruitment plan must include the avenues in which recruitment will be pursued. The recruitment process also includes shortlisting any qualified candidates from the responses, and the entire interview process (including multiple rounds of interviews). This aspect of human resources management is all about attracting the best and the brightest of candidates, convincing them that the organization is the best fit for their career aspirations, and capturing or finally hiring the candidate. This process is not only intended to fill a vacant position, but to also help build the strength of the organization overall.

Four Seasons is the world’s leading operator of luxury hotels and resorts. They are well known not only in the U.S. but they are a huge international hit. They have been successful over the last thirty years because of their strengths of diversity and originality. Four Seasons does not want to be a globalization of markets like McDonald’s, where everyone is the same. They are not a “cookie-cutter company.” This is a great tactic to have because then you would not be such a high class hotel and resort. Also, when you go international you have to be in touch with all of the cultural changes which can make or break your business. They have done an exceptional job

This paper sets out the proposed method for attracting talent and recruitment of a new HR Officer. In order to ensure that there is a structured induction programme and handover period, it is recommended that the recruitment process be set in motion in the near future.

The requirements of HR Recruitment within an organization have undergone major changes in the last several decades. Knowing the importance of the system, the process now exists in all the organization for better efficiency.

Human resource palys a key role in establishing a relation between the company and its employees .And recruitment serves as one of the first contact an employee have with the organisation. Recruitments means hiring by attracting, selecting and appointing individuals for a job. It is a systematic process carried out by mainly the human resource department of a company or any organisation. This process involves job analysis, sourcing, screening and selection. These are the basic four steps required in any type of recruitment- be it internal or external. Job analysis means detailed study of the job and how it should be done effectively to benefit the organisation or a company. So, Job analysis consists of Job description and job specification. Job analysis assists HR in determining necessity of the jobs, skills needed, equipments

S. C. Bagri, Suresh Babu and Mohit Kukreti analyzed the Human Resource practices in hotels. Results of this study demonstrated that employees were satisfied with their compensation packages but not with the working conditions, and the employee turnover rate was relatively high. Authors observed that there was adequate training often provided by the hoteliers to develop employees’ operational skills. Moreover, it was observed that recruitment was generally through internal referrals leading to high inbreeding and subsequent other human resource

hotel in Washington, DC in 1979. During the 1980s, Four Seasons continued to expand and introduce flagship hotels throughout the US. The brand name began to develop and a distinct brand image was created. The third pillar, culture, would play a significant role in the growth of a strong brand name. The corporate culture became based on the Golden Rule, which Mr. Sharp defines as "to deal with others—partners, customers, coworkers, everyone—as we would want them to deal with us" (Martin, 2008). In 1985, Four Seasons added branded private residences to their hotels and began to transition from a hotel owner to solely a hotel management company. With the change, the fourth pillar evolved: “to grow as a management company and build a brand name synonymous with quality” ("Four Seasons Hotels and Resorts- About Us: Four Seasons History," 2010). Since, Four Seasons has created a brand name worth much more than its real estate by offering the best service to luxury travelers around the world. Four Seasons has consistently innovated the services offered at its hotels over the years, becoming the first to offer shampoo in the shower, 24-hour room service, bathrobes, cleaning and pressing services, a two-line phone in each guest room, a well-lit desk, a full-service spa and 24-hour secretarial services (Martin, 2008).

Recruitment is the process of having the right person, in the right place, at the right time. It is crucial to organisational performance. Recruitment is a critical activity, not just for the HR team but also for line managers who are increasingly involved in the selection process. All those involved in recruitment activities should be equipped with the appropriate knowledge and skills.

Cordiality and Tourism Human Resource Managers are the most essential individuals of any organizations. HR Manger is to guarantee that association HR are overseeing well even in the Hospitality and Tourism industry. Human Resource Management is a standout amongst the most essential and one of the hardest obligations of a director since people contrast as far as states of mind, qualities, goal, inspirations and life objectives.

HR has an important role in talent management by attracting, developing and to retain the talent using different methods to do it. It’s under the HR department, the process of recruiting suitable candidates, ensure if the work environment is good to the employees and ensure the good relationships with other colleagues. The employer’s biggest challenge is hiring and managing the talent. The hiring process used by the companies are the recruitment and selection.

The procedure of HR planning starts with strategies and objectives of the organization and the two important assessments of HR needs and supply are internal and external sources which must be done and forecasts developed. The three important factors for the process of HR planning are supply analysis, supply and demand balancing & demand for labour. When a company strategy and objectives are perfect, then they can expect the demand and supply with some of their methods. . Internal supply of labour exactly means the empty post or the job filled by the employee who already gained the entry and it may be as promotion or transfer. Many terms of the employee are considered here like age, sex, salary, skills, promotions