Human Resource Practices Of Hotel Industry Essay

Hotels- the most important accommodation subsector which provide the greatest total employment within the tourism industry at the global

People, who work in the hotel industry, must be aware of some basic principles of good management like objectivity, genuine feedback, and clear appraisal processes. When employees are aware of these skills, it will reduce friction and improve productivity.

As we discussed in class, every business is faced with these issues and they are important to managers making strategic decisions. One of the first things learned about business is that if there is no demand for a good or service, the firm that provides it will not continue to exist. Over time the hotel industry has continued to change with market conditions and make itself attractive to business

Hospitality industries grow more larger to the sector that have 89% of workforce. 43 % of selfcatering accomodation , holiday parks and hotels. Resturant have increased by 29%.

Tourism and hospitality industry is the leading service industry worldwide in terms of gross revenue and foreign exchange earnings. Also it is one of the among major employment generators across globe.

Hotel business should undergo necessary changes periodically to sustain in the dynamic business market environment. In this change Process for any organization human aspect i.e. employees play a vital role. It implemented change in process to adopt modern day business culture for being competitive in the market.

In old days it was okay for a hotel to have only rooms and a restaurant. Today a hotel has to have a recreation centre, a beauty farm, a shopping

In the hospitality industry, which essentially comprises both a production and a service aspect, the creation and provision of services from the hotel to the customer are primarily achieved through the employee, i.e., the hotel’s representative. In this sense, the employees essentially

The project was structured in several sections that yield information on major topics: planning, recruitment and selection; training and

As the new appointed Quality manager or known as quality assurance manager in a four-star hotel, there are several roles or function of my position. Before this, quality management exist in manufacturing and engineering sector, but today it is more well-known in industry sector such as hospitality. Most of all the quality management in hotel requires the quality standard which is to deliver service for customer or clients so that can meet customer needs and expectations to gain their satisfaction. There are many role of Quality Manager of four-star hotel such as quality standard, quality project management, business process documentation, document control and audit, quality communications, people management and team player, problem solving, and quality purchasing management.

The hotel industry is one of the most prolific industries in Australia due to its presence in society and, the impact it has on the nation’s economy. Advances in technology since the end of the 20th Century have allowed the service market of a hotel to develop rapidly (Hilton Melbourne South Wharf

Hrm is the way of managing the human resource so that they can be directed to the achievement of the overall goal of the company. InterContinental Hotels Group PLC, informally known as InterContinental Hotels, a multinational hotel company which headquarter is in Denham, United Kingdom, has over 700000 rooms in almost 5000 hotels across approximately one hundred countries. Being a multinational company, managing employment relation and handling the employment laws that affect InterContinental Hotels Group PLC are both necessary. The role of human resource management, employment relation, employment laws in InterContinental Hotels Group PLC are discussed further.

special attention should be given to maintain quality in the case of the Hotel and

Service is the most important aspect when it comes to handling a hotel. A hotel’s main objective is to provide the best service and tend to all of the guests’ needs and requirements. If there is no service then there would be no business. When running a business, the costumer is always placed first. Poor services can results in a complaint from a guest. But that complaint can be used to better the business in the future.

Hotels, prescribed case study activities A, C, E and G are completed then the two questions are