Human Resources Challenges Of Uber

On one hand, in the last couple of years, there are some criminal activities endanger passengers by Uber’s drivers (Picchi, 2014). Because of these horrible things happened not only let Uber company lost a lot customs but also bring shame on Uber company (Picchi, 2014). Even though Uber claims they are going to do more background checks for drivers, the background checks cannot include all the aspects for the drivers (Picchi, 2014). About driverless cars there also some problem regard to safety problem for example: villainous weather, puddles on the street (Boudette,

“It’s a simple experience and a much more pleasant way to get a ride than stepping onto a busy street and waving at oncoming traffic” (Stone, 2014, p. 53). It is convenient for both the employee and customer to arrange a ride, which makes Uber preferable. Additionally, the employees of Uber are given more benefits than the employees of taxi companies. For example, Uber issues an iPhone with the Uber software, free gear to secure it to their windshield and an hour of orientation (Stone, 2014, p. 52). It is this simplicity that appeals to people seeking employment. They are also using a platform that is accessible to many of their customers, because, as of 2015, “64% of American adults now own a smartphone of some kind” (Smith, 2015). Since their focus is on luxury, innovation, and results, they have transformed the public transportation system in their favor.

Uber as a business have conducted and implemented many harmful tactics and policies. The primary issue that Uber has been deemed harmful are Uber taking and requiring all drivers to accept the percentage cuts. In addition, the higher percentage cuts will be deduct from each earned revenue the driver obtain while driver for Uber. This is a very harmful tactics

This writer is also an Uber/Lyft driver for both services. Moreover, this same writer has also been both a Cab driver and a limousine driver at various points of my life. Additionally, at one time being also driven a horse and buggy in addition to training the horses for this type of environment.

Employment received a hard hit by the recession, but this “gig economy” has been able to provide job openings that are in need. According to a recent study, jobs in the gig economy has grown from 9 to 14% from 2002 to 2014, compared to overall employment which only grew around 7%. Moreover, the gig economy has also had an impact in the current economy, specifically coming from the famous startups such as Uber and Lyft. The Uber and

Uber has widely known for its lower transaction costs which is resulted from efficiency in operation cost, or in other word low labor cost. Uber drivers is not the company’s employees but independent contractor. Therefore, Uber has been criticized for their treatment to the individuals who provide the service under their smartphone applications and take benefits from them (Dyal-Chand, 2015). Average hourly wages for drivers is around USD8 – 10, exclude their car depreciation (Weber and Silverman, 2015). Therefore, Uber transfers part of operation cost such as vehicle depreciation cost and employee benefits to the drivers as its independent contractor. In her note, Posen comprehensively describes and analyzes the lawsuits from taxi industry and states where it operate. Unfortunately, she only provide a glimpse about the lawsuits from Uber’s drivers without any solution to be

Uber. To many, it is the preferred mode of transportation for a sporting event or concert when traffic is mayhem. To others, it’s a convenient and fast way to step up in da club and get your jiggy on. I have used Uber a couple of time in the states and for the most part, the rides were smooth, comfortable, and direct. As I was embarking on my study abroad journey in Puebla, Mexico, my group was advised to use Uber as it is securer than taxis in Mexico. The first week using Uber was lit. Short time waits and swift pick-ups, no confusion with locations, drivers with good music taste and complimentary water and candy. Drivers would even open the car doors for us, classy af [or you can put “such high class

In major cities across the globe today, many rely on the services of both taxicabs and Uber. Both allow users to reach their destination in a timely manner, but one service reigns supreme. The regulations and training requirements make tax far superior to Uber. Uber lacks the same levels of training and regulations one must possess in order to be a driver as compared to taxicabs. Some of the rules one must follow in order to be a driver of a taxicab are as follows: one must have a knowledgeable understanding of the streets they are navigating, one must dress nicely and professionally, and one must follow the provided rules in the guidebook. By using these rules and regulations, drivers are able to provide individuals with a safe and comfortable

The thesis of this article explains that despite surge pricing achieving the goal that it’s supposed to, (bring more drivers online and present available services to consumers who need them the most) most believe Uber is taking advantage of customers by using extreme multiplier prices. While the author states that this issue between price and product/service is giving Uber a relative degree of bad press, he also gives solutions as to how to fix this problem.

Rating and starts make the Uber Drivers compete with others. Therefore, to create the good rating and collect stars, Uber Drivers should wear a clean and tidy wear, included a clean car. Fast to answer that call from customers and understand the pickup location. If it is possible, the drivers can open the door for customers. It is important for the drivers to understand customers, whether they want to go by alternative street or main street. Drive nicely and patient,

One of the biggest issues that Uber faces at the moment is the stack of lawsuits. Uber needs to adopt a zero-tolerance stance for violation of the anti-harassment, anti-discrimination, and anti-retaliation policies no matter the level or performance of the violator. Uber also needs to adopt a more thorough background check process. Uber has had a problem with its ethics recently. Companies such as Airbnb and Lyft have clear values which they try to model in their business activities daily. One way that Uber can address these concerns is by creating a good set of core values. To do this Uber will need to rewrite their core company values to “reflect more inclusive and positive behaviors”. Uber should work with an established and respected company

In modern society’s day and age, we still have many types of transportations that helps us complete some of our daily needs. You can drive, grab a bus, take a train or even get a quick workout and walk. However, as society progressed and wages increased, people start spending money on other ways to get around instead of driving themselves such as Uber: an app that allows other people to drive you places for a small fee depending on its location. Uber may be cheaper than having your own car but it isn’t always very reliable or convenient. Having your own car provides a reliable source of transportation. Although insurance and maintenance can be pricey; Uber is a relatively cheap and easy system of transportation, although it can be unreliable.

Employee and global social scale: Customers and potential recruits have many more choices than they had in the past, and are more aware of the ethical stances of Uber. Some base their ride choices and career decisions on these things. Uber need to shape up when it comes to how it treats its drivers. It must relook at how it categorizes its drivers, instead of treating them as “just part-time“ workers

The use of ride-sharing applications has become a popular choice to travel from one destination to another. In the past, cities were dominated by the use of taxis as a means of ride choice. As technology and society has evolved, ride-share applications such as Lyft have become a dominating choice for travel. After completing a PEST and SWOT analysis, Lyft can analyze how to proceed going forward to continue its growth and success.

However, it did also reveal some minor service gaps in terms of perceived values and delivered values, which are thoroughly discussed in the recommendations and action plan section of this report. Overall, this report reveals that a human centered approach is what warrants Uber their success and also offers some simple solutions to problems encountered during the service experience.