Human Resources Task 2

The problem with unethical practices is that a company itself is not the only one will suffer from the consequence of its illegal actions. Most of the time, there are customers who get victimized by these unethical practices as they put their trust and loyalty on businesses that they have patronized for so long. At the end of the day, all they can do is file their complaints and vent out their frustrations over the betrayal they experienced from their trusted businesses, but the damage remains permanent. The once excellent relationships are forever destroyed and victimized customers always carry with them the trauma and fear that they could be fooled again in the future.

The large number of handlers in the process of manufacturing and packaging a product typically makes it difficult to prove when and how the manufacturer was negligent.

Upon investigation in to the claim of constructive discharge under the Title VII Civil Rights Act of 1964 my research found this claim to be irrelevant and unjustified. A constructive discharge happens when an employee is legally justified in claiming that he/she was forced to resign because the employer has made working conditions intolerable.

Maintains the agenda, arranges travel, and coordinates meetings, conference calls and appointments on behalf of the Manager. Organizes and coordinates the meetings and conference calls of unit staff, special project teams and working groups.

Threats to company are also numerous. Business can damage the reputation of the parent corp. The company has too much financial liability for contrasts that are not honored by customers.

The boss tried to justify why keeping silent was the best solution, and there was going to be a new liner out in one to two years to replace the bad products. At this time, Jacob was involved in a conspiracy to continue in the status quo so the company revenue with the faulty products would not decline, and not worry about the issues the problems would be solved in a few years. The ethical issue involved is client deception; to knowingly sell a product, and failure to respond to complaints about the quality of the defective products (Boatright, 2009). The fraud and lack of social responsibility to the environment, is very disappointing by Richardson Drilling. Hillary, Jacob’s boss, does not want outside sources to know about the problems with the parts. Discounting the inventory, where regulations are less restrictive, opens the door to corporate scandals, and environmental disasters. If I were Jacob, I would immediately inform management there is a potential issue which should be looked into regarding substandard parts being sold, and distributed. I believe if you are an ethical person, you should not have to warn people to beware; there ought to be trust with the company. A person selling something is morally obligated to inform the purchaser of several things: the value of the product, faithfulness to the client,

Ethically the company will not have shipped out a known defective product but consumer moral will be lowered due to not receiving everything that they have paid for. The company operated morally but did not give the consumer what they asked for.

It also affects our dealers and distributers as well. Other companies may be eyed for replacement of like products by our customers, costing us millions in revenue. At the same time, our customers are smart and believing in a company that ensures our products meet Federal and State guidelines for the safety of their kids may bring in millions more.

Alternative 2 is the recommended decision; replacing the customer’s order by providing whistles that meet the appropriate company standards. This decision was made by both ethical and financial decisions. Ethically this alternative is the most appropriate. The customer contacted the company to provide a product to be used in the South American schools. It would be unethical to provide the customer with a product that is below the company and country standards even though they are not violating the South American standard. The customer chose this company over a foreign company to give a quality and safe product.

5. Alternatives – I want to have choices. If I return a product that is broken or faulty, but you no longer carry

Also word would spread about how bad their customer service and again add the loss of business.

Company stood to lose reputation and its manufacturing license. There could be damaging legal notices and lawsuits which can harm the company for some time.

Marquisha, it is amazing how companies ruin their reputations without even trying. The damage is irreplaceable and in most cases, a company will change their name and sell their product. This is an ongoing process that affects companies all over the world in every country. Regaining loyalty from customers or vendors will continue to be an uphill battle, even with a name change. In my opinion, a company always must focus on quality, before the quantity and keep the customers

• Have open and honest communication with vendors concerning what is going good and bad with their products

To the old customers, it would increase their confidence toward the company and encourages them to continue to try the product. Lastly, sales would automatically increase and the market would expand due to the high demand of the service.