Human Service Agency Interview Essay

1165 Words Sep 4th, 2010 5 Pages
Human Service Agency Interview
Date: July 11, 2010
To: Shelley Kerr, LCSW
RE: Deaconess Cross Pointe I conducted an in person interview at Deaconess Cross Pointe, 7200 East Indiana Street; Evansville, Indiana 47715. I interviewed Natalie Goffinett, who has achieved her Master’s Degree in Social Work, and counsel’s children and families at that facility. When setting the appointment to interview Ms. Goffinett, I offered her the option to conduct the interview either in person or over the telephone. Ms. Goffinett and I agreed that an in person interview would be best if I wanted to have the opportunity to tour the facilities, as well as develop a sense for inpatient and outpatient environments. Deaconess Cross Pointe is a
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Deaconess Cross Pointe employs a “consumer directed, outcome-informed” treatment model. During a confidential assessment, a licensed mental health professional asks pertinent questions, and listens to the individual patient, as well as his or her family’s situation and needs. The mental health professional then works with one their many psychiatrists to recommend the best course of care within Deaconess Cross Pointe, and via a wide range of additional community resources. The staff of this facility consists of psychiatrists, child psychiatrists, advanced practice nurses, registered nurses, social workers, activities therapists, mental health technicians, and chemical dependency counselor. All therapists, physicians, and psychiatrists are licensed or registered to practice within the State of Indiana.
Question 4: What is the target population? Deaconess Cross Pointe is committed to increasing community awareness about behavioral health and psychiatry, thus the facility has a large target population which consists of children, teens, adults, and their families. Mental illness and substance abuse problems affect entire families. From the beginning, Deaconess Cross Pointe focuses on treating not only the individual, but the family unit as a whole; helping them to achieve
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