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Human Service Agency

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Purpose of Agency The Mississippi Department of Human Services (MDHS)- Division of Family and Children’s Service (DFCS) is an agency that serves and protect children and families from neglect, abuse, exploitation, and many more services. Through this department, it provides security and reassurance of stability with a sense of belonging to children and families. In addition, this agency provides many workshops to improve the quality of life for children by focusing on the family’s ability to safely parent their children. In order to fulfill state regulations and requirements when dealing with families and children, drug test and visitations are done to make sure that problems within families are improving. This results in records that are …show more content…

Considering time is critically important in the effectiveness of this agency; I find that it would be helpful to inform the employees of this agency about time-management. Time-management is the process of controlling, planning and utilizing the amount of time spent on certain task within the workforce. Poor time-management could be due to procrastination. The benefits of this educational presentation would first identify where most of the employees spend most of time. Once you identify where most of your time is spent in a give day, strategies are formed to help prioritize …show more content…

Each of the employees obtains a degree of higher education; according to the supervisor most of the employees went to the University of Southern Mississippi for Social Work. During my observation, I noticed that it was predominantly women working at Division of Family and Children’s Service. In addition, I also noticed that most of them were middle-aged and low-middle class women. I would definitely say the ethnicity within this agency is very diverse. The fact this agency is majority women, could have positive or negative impact on our presentation in many ways. The fact that we are only observing them part of the time, the employees could feel that we observed during a time they were really flustered and had no choice for the outcome. In result, they can feel emperor compared to our outlook on the agency. Also a staff full of females could be the problem, because such strong personalities are working together as a system.The positive attributes of our presentation could impact them by increasing productivity, reducing stress, avoiding procrastination, and meeting deadlines through improved

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