I Interviewed Channing Harris, Who Works For Vanderbilt Ingram Cancer Center

* * From the scenario “Learnscape 1: More Help Needed – Now!”, examine the role of human resources in health care organizations. Suggest a key characteristic that is required by HR to establish effective relationships with line managers, indicating the likely impact to the organization.

Management is important in any environment, but especially so in the healthcare field.  As the health care system continues to evolve, sound management is critical to the survival of health care institutions (Johnson, 2005). The management team in a healthcare environment must always aim to improve the efficiency of the day to day activities and constantly plan for ways to improve the productivity and efficiency. Every manager’s main duty is to succeed in helping the organization achieve high performance while utilizing all of the organization’s human and material resources. On a daily basis health care managers must recognize performance problems and

For this assignment I was able to interview Regina Bowman RN, BSN. Her current position is that of the Director of Medical Surgical Nursing. Her position places her over top of seven nursing units between two facilities. Regina graduated from the Mercer Medical School of Nursing in 1979 with her diploma in nursing. The Mercer medical school of nursing is still in operation although it has been renamed the Capital Health School of Nursing. Her return to school started after graduation. She enrolled at Mercer County Community College to obtain her Associates. Secondly she attended La Salle University and received her Bachelor’s in Nursing in 2003. Lastly she is currently enrolled at the Thomas Edison State University, and has a

2. What factors can you control, as a manager, for your staff to provide high-quality care (which factors are internal and which are external)?

The respondent said that the establishment of a medical centre requires many different role and function of the people to join the team, who come from different backgrounds and different training environments. When established the medical centre, there are many people who want to work together with different goals and purposes, such as people with individual interests and profitable purposes. Therefore, this leader must be very clear the goals and objectives of this medical centre, in order to carefully selected cooperation partners and team group. This leader believes that as long as the same goals and vision, leading everyone to work together will become less difficult (Fioravante, 2013; Gregory, 2013; Winning leadership traits, 2008).

Working in health and social care staff care for others and they should expect to be cared for at work. A good manager can create a workforce community culture where talented staff are valued and retained. A positive culture within a team promotes a positive outcome for the service users.

I currently attend Baton Rouge General School of Radiologic Technology to pursue an Associates degree through Northwestern State University. I chose this profession because I always want to help others. I want to play a part in the healing process of patients. Being able to help people determine things going on inside their body interest me and that is why I chose Radiology. The true definition of a Radiologic Technologist is the “medical personnel who perform diagnostic imaging examinations and administer radiation therapy treatments. They are educated in anatomy, patient positioning, examination techniques, equipment protocols, radiation safety, radiation protection and basic patient care”. This definition makes this job seem easy but it is not an easy job at all. We do so much pushing, pulling, and lifting of patients it is physically exhausting. When I first chose this profession I did not think there would be this much to taking images of someone. It is more than just placing a patient somewhere and

They also have extensive staff training programmes and teambuilding workshops in place to guarantee the quality of care is to the adequate standard across the board. Management that exhibit the values and principles of the company and lead in a way that promotes positivity and gains results. Teamwork; this is vital to a functioning organisation, communication is key to successful teamwork. Safeguarding and protection; the organisation has policies and procedures in place to protect

ensure that workforce and resources needed to create positive practice environments are met → deliver high quality care

Ensure staff are consulted and encouraged to contribute ideas on improvements to the delivery of their own professional area. Promote an open and honest working environment. Encourage communication between specialists and practitioners within the company to examine results, issues and identify solutions.

The leader responsibility is to monitor the productivity levels and work to increase these numbers on a quarterly basis. In order to maintain or raise productivity levels the leader needed to connect with the employees and emphasis the importance of specific work objectives. Occasionally the leader would initialize special incentive programs to raise employee morale. The leader will “round” on each employee on a regular basis to hear any complaints or ideas to improve processes. Manager A not only connected with the employee but with the patients as well. Any consumer complaints are sent directly to the leader who then handles the complaint in a professional manner following organization protocol. This adds value to the organization through employee retention, profit savings, and consumer

According to McConell (2012), the difference in a leader and a follower determines the success of a person regarding leadership. This chapter helps explain the content of qualities and proficiency for healthcare managers to be effective. Once again, effective management skills or certain qualifications enhance a healthcare organization environment. Healthcare managers and supervisors must have the capacity to handle challenges while the organization objectives and regulations may change over a period of time. Effective healthcare management governs the success of a healthcare organization. There are many different skill sets and leadership styles to be effective as a manager. People are interested in knowing what strategies are effective

She has an open door policy and considers her employees to be like family. She expects her employees to maintain a positive attitude and if they do not have one she helps them to achieve a positive attitude.

In 2012, Dr. Lopez became the managing director of the hospital. His colleagues inspired him to be a leader because he knows how to listen and give them constant advice on how to handle problems or concerns inside the hospital. As a leader, he uses his attitude and experiences for being a counselor. He has a passion for helping others as well as a passion for this profession. With his exceptional listening skills, he listens to the problems arising and then plans on how to address these concerns. He constantly gives feedbacks to the employees, especially when he sees something wrong. However, he makes sure that these feedbacks are more of encouraging than degrading the employees. In this way, employees will be determined to perform their duties well. He tries to be a great role model so that employees will be inspired to do their work like his but poses authority so that he can still gain respect

However, these reports are similarly concerned with issues of motivating, engaging, and rewarding staff which may be linked to patient outcomes as well as to business success. Greater attention to the work that has been done on organisational performance, broadly defined, could illuminate our attempts to link the characteristics of hospitals and units to the kind of care they are able to provide to patients.