IT LEVEL 3

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Assignment 3 Learning Objectives: Identify the types of fault that can occur (P3) Source technical information to provide advice and guidance for a variety of faults (P4) Judge the value of different sources of support material (M3) Scenario NetSpace’s IT helpdesk department has been asked to repair and document any faulty equipment during the companys shutdown week. All faulty PC’s will need to be clearly documented to provide evidence of the actions taken resolved the faults. Identify the types of fault that can occur (P3) Fault Solution The computer is completely dead A lot of machines are require you to press a power button on the back may sound bad and not many people try it so if it fails check the cable whether the fuse…show more content…
A bios miss configuration could be why your PC wont start-up all the way. Resources used : http://www.hardwareanalysis.com/content/topic/15682/ Completed by : Bogdan Filipciuc Date : 20/04/2014 Name of user Maria Beloni Report date 11/04/2014 Machine identification details 76 Time to fix 15 minutes Nature of fault The screen comes on ok when booting but unreadable when in windows Diagnosis/Fault found When the computer is booting on the display is unreadable. Remedial action taken Enter the BIOS; on Dell computer start pressing F2 button immediately booting your computer. In the BIOS use the down arrow to scroll to "Integrated Devices (Legacy Select Options). Press Enter Use down arrow to scroll to "On board Video Buffer" Press Space Bar once to change from 1MB to 8MB Press "Esc" to Exit Press "Esc" to Exit again Make sure that "Save Changes and Exit" is highlighted Press "Enter" Illegible Screen Problem Solved. Resources used : http://www.hardwareanalysis.com/content/topic/15682/ Completed by : Bogdan Filipciuc Date : 20/04/2014 Name of user Maria Beloni Report date 11/04/2014 Machine identification details 76 Time to fix 15 minutes Nature of fault A slow PC Diagnosis/Fault found The computer is running very slow Remedial action taken To fix the problem i have

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