Ics. Inc

2614 Words11 Pages
CASE: ICS. INC

Table of Contents

1. EXECUTIVE SUMMARY 3
2. INTRODUCTION 4
2.1. Overview of ICS, Inc Case Study 4
2.2. Identified problems within ICS. 5
3. PROPOSED SOLUTIONS TO THE IDENTIFIED PROBLEMS. 7
4. BIBLOGRAPHY 12

1. EXECUTIVE SUMMARY
ICS, Inc (herein refer to as ICS) is an information system consulting firm made up of 20 employees, it is owned by Ivana. Their core business is designing and implementation of information technology for small and medium-size businesses in the metropolitan area. Although ICS, has a sufficient level of businesses, the environment has become more competitive as more entrepreneurs are starting their own information technology consulting businesses. Ivana is the Marketing Manager for the
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Ivana does not see herself as part of the team.
The major role players in this case study are Patrick, a systems designer, Harvey, also a systems designer and Ester, a programmer

2.2. Identified problems within ICS.
After analyzing the case study, the main problem that was identified in this case study is
 Lack of good leadership.
The following problems were also identified within the ICS
 Lack of effective project team.
 Ambiguity of the proposal.
 Dearth of trust.
 Lack of clear project objective / goals.
 Lack of project structure.
 Unclear definition of roles and responsibilities.
 Lack of effective communication.
 Dearth of policies and procedures.
 Lack of good interpersonal skills.
 No team work.
 Lack of project management information system.
 Dysfunctional behaviour.
 Poor project planning and implementation.
 No organization.
 No control of work efforts.
 Lack of authority.
 Lack of accountability.
 Bad leadership style.
 No project culture.
 Lack of motivation.
 Lack of recognition
From the case study it is evident that ICS, Inc. requires a participative and consultative leadership style to provide direction and not directions as well as to establish the parameters and guidelines for what needs to be done, and the project team members determine how to get it done. (Clements J.P. and Gido J. 2009:304)

3. PROPOSED SOLUTIONS TO THE IDENTIFIED PROBLEMS.

 Lack of good leadership: according to
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