Identify And Explain The Importance Of Following Agency Policies And Procedures

I have a strong customer focus and I am resilient when dealing with challenging situations. With internal and external stakeholders. I remain calm,

The service user should be in the centre of all supervision ensuring that they receive the best possible care .A key principle of supervision is for the supervisor to support the supervisee to understand the policies and standards of the home and what is expected of them to ensure they work to the highest of the standards .

Fetzko did not comply satisfactorily with the unit’s and Bureau’s requirements; Table 2. Performance Follow-up Timeline documents several of these instances: it was documented that the employee’s time sheet had discrepancies because once the employee was transferred to this unit, she adopted a different work schedule every day to fulfil personal needs, and required very close monitoring and counseling regarding her work schedule; staff in the Bureau are required to submit weekly activity reports and Ms. Fetzko received several request for a more detailed and representative report; The employee was counseled on six occasions; she also required repeated request for information, which she deliberately ignored, she was questions and limited on her non- position related CEU activities during work hours. Ms. Fetzko did not follow the standards created for the unit’s work and reports; she did not meet the deadlines even though she always had the advantage of setting her own deadlines; therefore, her reports were always delayed and incomplete. She did not show progress, and was non-responsive and

Answer 7. Every single child is different and will like and dislike different activities, and their won way and pace of learning. Angela should ensure that both Manshu and Jessica are given equal opportunities and an environment that lets them grow and learn at their own pace keeping in mind the difference in their age, stage and their own individual preferences. They should feel safe, secure and happy in their surroundings. It is her responsibility to ensure she caters to their individual needs effectively by carefully planning for each child, taking observations and getting to know their personal likes and dislikes. She should ensure that both of them are heard, more importantly heard with interest and their views and

The service managers meet with commissioners regularly, and provide detailed quarter reports containing data which links service delivery with the service objectives. The service manager supervises a team of senior caseworkers and ensures that they undertake their responsibilities. The GOALS manager is also my direct line manager.

Provide an overview of NSW WHS legislation including name of Act, regulations and examples of code of practice.

In the United States, Veteran’s health care at an economical rate is a continuous debate. It is warranted that the health care should improve at a constant rate to uphold the health needs of veterans, new and old. Government has the veterans association (VA) and with all the help it has available for veterans there are still times when that care is not enough. There are so many individuals that are without health care because of one reason for another and it leaves many injured and hurt veterans without the care they need and deserve. Better access to health for veterans, men and women is important since many new problems such as PTSD have become better understood and need more focus and to be better

For the health practitioners is means that they have to respect the user decisions, recognition of the needs of people seeking care, commitment to quality of services

Working together to safeguard children involves the people who works in education, health, police, social services etc. It provides the guidelines on how the organisations and professionals should work together inorder to provide safety and well-being of the children and young people in accordance with the children act 1989 and children act 2004. The guidance is updated in 2006. It highlights about the roles and responsibilities of different agencies and practitioners, the role of local safeguarding children boards, how to provide best practice in child protection procedures, what processes should be followed when there are concerns about a child, what action should be taken in safeguarding the children and young people, training requirements to the people who works for the safety and well-being of the children etc. The protection of children act 1999 requires child care organisations not to offer employment to the people(which involve close work interation with the children) if they are unfit to work with the children due to some criminal records.

The Department of Human Services Family Assistance Division is headed by the Field Management Director 1, Yolanda Shegog-Wright. The Field Management Director 2 positions are held by Beverly Moore and Deidre Iglus. These two positions report directly to the FMD 1. The FMD 2’s manage the four Office Supervisor 1 positions as well as the ten Field Management Supervisors. The Field Management Supervisors manage approximately nine eligibility counselors. Two Office Supervisor 1’s manage eight Secretary positions each while the other two OS 1’s manage the remaining support staff with includes Clerk 1’s, Clerk 2’s, Mail Clerk’s, and Eligibility Clerk’s.

| To provide a safe and caring environment for the whole school community. Ensure that children understand that bullying is unacceptable and that action will be taken. Staff are also protected from bullying and are encouraged to report any incidents. Reassures people

A Policy and Procedure Manual is a vital to the efficiency, morale, and all overall productivity of any company. This manual informs the employees of the company’s vision and purpose and the steps needed to incorporate that vison into their everyday duties and tasks; therefore, producing continuity and efficiency within the company by eliminating confusion and empowering the employees with knowledge and a sense of belonging and pride. The company’s mission, strategy, and vision are married to a successful system of policies and procedures, thus creating a foundation for a lucrative an efficient business with employees that are equipped, informed, and happy.

An overview of the objectives to be achieved with respect to work health and safety – these should be measured of pro-activity in work health and safety activities rather than injury rates.

An acceptable score for any category is 8 – 10. What follows is a narrative summary of the audit’s findings, followed by audit scoring, category summaries, and copies of the individual file audit sheets.

In cases of unsatisfactory performance, an employee will be given an ‘improvement note’ setting out: