Examination Paper of Business Communication
IIBM Institute of Business Management Examination Paper MM.100 Subject Code-B-109 Business Communication Section A: Objective Type & Short Questions (30 marks) This section consists of multiple choices and Short Notes type questions. Answer all the questions. Part one questions carry 1 mark each & Part Two questions carry 4 marks each. Part one: Multiple choices:…show more content… Define 7C‟s of effective communication.
The 7C’s of effective communication is the seven term starting with the letter C which makes communication more understanding, valuable and effective. They are:-
Courtesy & Consideration – To improve relationship | Completeness & Consistency- To introduce stability | Clarity – To make comprehension better | Concreteness – Reinforcing confidence | Credibility- for building trust | Conciseness – Saves time | Correctness – for building confidence | | 2. Explain ‘Space Language’.
Space language is how we communicate with the space around us. The space around its content and the people surrounding around the organisation differ to convey a definite meaning. For example, the personal space such as the office environment, defined for higher ranked workers differs from that of lower ranked workers in terms of