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Examination Paper of Business Communication IIBM Institute of Business Management Examination Paper MM.100 Subject Code-B-109 Business Communication Section A: Objective Type & Short Questions (30 marks)  This section consists of multiple choices and Short Notes type questions.  Answer all the questions.  Part one questions carry 1 mark each & Part Two questions carry 4 marks each. Part one: Multiple choices:…show more content…
Define 7C‟s of effective communication. The 7C’s of effective communication is the seven term starting with the letter C which makes communication more understanding, valuable and effective. They are:- Courtesy & Consideration – To improve relationship | Completeness & Consistency- To introduce stability | Clarity – To make comprehension better | Concreteness – Reinforcing confidence | Credibility- for building trust | Conciseness – Saves time | Correctness – for building confidence | | 2. Explain ‘Space Language’. Space language is how we communicate with the space around us. The space around its content and the people surrounding around the organisation differ to convey a definite meaning. For example, the personal space such as the office environment, defined for higher ranked workers differs from that of lower ranked workers in terms of

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