Essay Ilm Level 5 Management

3060 Words Aug 22nd, 2012 13 Pages
ILM Level 5 Diploma in Management
Improvement Report (M5.01, M5.02, M5.03)




Joanne Waylett

Contents
Terms of Reference …………………………………………………............................... Page 3
Introduction …………………………………………………………………………………. Page 4
Research Methodology ………………………………………………………………………………. Page 5
Improvement Action Plan …………………………………………………………………………… Page 5
Schedule of Actions …………………………………………………………………………………. Page 7
Recommendations
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The financial department have been asked to carry out analysis all invoices from the past year to provide data on where wastage is taking place.
Human resources have surveyed all employees and asked them to provide feedback on areas where the business can improve.
Tendering managers have been asked to look into ways we can make tenders to the local authority more cost effective while preserving quality, by being more competitive the organisation intends to increase the number of contracts secured.

Possible Solutions Considered To Improve Overall Financial Efficiency
Before deciding what strategic plans to adopt to increase financial efficiency within the organisation Human Resources and senior management held a meeting and discussed suggestions obtained from both employee and customer feedback in ways the organisation could save money.
Possible Strategy’s To Consider
A Redundancy’s
B Move outsourced recruitment activity’s back in house
C Close 3 least profitable Branches
D Employ customer service offices
E Improving staff well being
F Improve IT communication systems

Senior management initially predicted the timescale of each strategy by benchmarking against similar projects in…

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