Impact Of Globalization In The Hospitality Industry

The hospitality industry is a very lucrative and rewarding career choice. Choosing a career in this field is not for the faint at heart. A career in this industry requires an individual that is ambitious, self-motivated, and has a charismatic personality. However, the hard work comes with many personal and financial rewards. Hospitality covers all careers that can come underneath the lodging, restaurants, event planning, theme parks, transportation, and tourism. However, this paper will go in depth explaining the role of general management, growth of employment, and human

Nowadays, hospitality is required in the business fields in general such as; hotels. As we know, in the modern life, there are many of international brands and competition between hotels. However, there are some qualities we have to consider before choosing a hotel as a guest or as a job offer to work in it. (Tan, 2008) Firstly, in an ideal world every industry or even every successful person should have a vision and a mission of his or her work. So, the vision is what a person wants to achieve in a real life, the mission means what is the purpose of the business to make money or even to make charity. Following this further, a new business should put a strong vision to motivate the staff to work seriously and to reach the main goal of the industry.

Hospitality industry is a broad industry which contains many services. Hotel management, hotel administration, hotel and tourism management are the branches of this industry. Hospitality management includes hotels, restaurants and cruises. This is a service sector and this kind of work is not for everyone. This sector needs so much employee and it creates great employement chance. Hospitality sector as a whole currently employs almost 2 million people. However, its not that easy to get in as a employee. People who work in hospitality management needs to be good at communication and also they need to be superb at customer service skills. It is also important to be able

Tourism is one of the most international industries. Globalisation is the gradual forging of links between groups and societies until they finally reach around the globe in several directions (Smith, D,2006). Globalization is one of the serious challenges facing managers today. It is critical to develop services that are able to satisfy a highly diverse customer base (Ueltschy et al., 2007) Now to keep up with the rising levels of globalization in the hotel industry, there’s a need to understand not only the positive, but also the negative impacts of globalisation. I’ll also talk about the growth and rise of one of the most respected brands in the hospitality industry - the Hilton Hotels. Throughout the evolution of this famous organization, the Hilton has

The hospitality and leisure industry hug a variety of sectors and businesses across hotels, restaurants and restaurants, travel and tourism, gaming, sport and leisure. The sector is reliant on the consumer confidence and business sentiment and is facing rising pressure to deliver innovation, value and quality. Hospitality is that business that helps people to feel welcome, relaxed and to enjoy themselves. It is all about customer service and providing the best quality and experience possible for the customers. (Discover Hospitality, 2012)

Before we discuss about the effects brought by globalization, we should first understand its meaning. Globalization refers to the worldwide movement of capital, goods and services, people, values or ideas across national borders in the form of trade, economic, financial and communications integration. It has brought plenty of far-reaching impacts to different aspects of people’s life in the modern world. As an emerging industry with a high level of fluidity, what impacts the hotel industry has come over so far? In this essay I will discuss about both the positive and negative effects brought by globalization to the hotel industry.

Nations Hotel Corporation is one of the reputed USA based hotel company, with an international presence in 15 countries worldwide. Hospitality industries are quiet competitive in nature and today’s success rule of hospitality includes knowledge, customer satisfaction and operational efficiency which provides pleasure of stay and departure to their guests. Any addition or subtraction in these components can increase or decrease the rating of any organization. Nations Hotel with 98% brand awareness and 72% as customer satisfaction ratio were still far from the race of preferred choice amongst the customers. Hence there, arose a need to

They also have team members and employees from Asia, and Africa and other nationalities worldwide. The common problem and issues that they have found among new employees are language and cultural differences that are creating barriers when it comes to cooperation. There is also occasional disrespect of ethnicity, colors, and discrimination of white and black. These problems are common with multi-national organizations with a diversity of employees, but Hilton Hotel is committed to developing and maintaining a well-rounded organization to enhance their competitive advantage. They continue to attract diverse workforce to strengthen their value and market leadership using different management strategies to solve these issues.

Diversity-Leaders need to know that they have to build accountability into their systems with regard to their managers taking responsibility for creating a diverse and inclusive work environment. Diversity initiatives can have important and interesting social justice benefits, but the real reason leaders pursue diversity programs is for innovation. Hilton Worldwide has any hotels and resorts across the globe with many background and variety of culture, and also has many guest travelling of same diversity. According to Thomas and Turner (2016) diversity should also be one of the lenses through which managers look at

The workforce of every country has started to become more diverse, thanks to the idea of globalization. The idea of the entire world as one small village under a huge umbrella has helped in changing the face of the world. With increasing globalization and huge competition, firma have got in to the habit of making work teams with people from diverse cultural backgrounds, different knowledge levels, area’s of expertise just to improve their performance and increase competitive advantage by improving their operations. (Lincoln, 1979)

Critically analyse the current status of cultural diversity in hospitality workplaces in Australia. Discuss challenges, opportunities, and benefits arising from a culturally diverse workforce and misunderstandings which may arise due to cultural diversity. Analyse methods of developing skills among staff to manage cultural diversity issues.

Globalization has brought the world closer in communication, economics, politics, and especially business. The Internet and technological improvements have allowed instantaneous communication almost anywhere, and even poor women in India are using Smartphones to manage their banking portfolios. The idea of globalism continues to break down cultural barriers. As this continues it will be essential for organizations to not only understand, but embrace cultural differences and styles (Trebing and Estabrooks, 2005). Clearly, the changing demands of global stakeholders require new ways of approaching divergent customer bases. There are differences in style, skill, education and attitude in every organization now accentuated when we think of the multi-national organization. Correctly managed, this diversity can be a huge bonus to the organization. Organizations are far more effective once they understand and use diversity within their strategic and tactical planning process. Also, the new paradigm for global management includes creating and maintaining a diverse work environment in which cultural diversity is encourage and celebrated, rather than simply acknowledged (We need to identify and understand how our differences impact our relationships with other employees and customers. We also must create and maintain an inclusive work

There is a changing trend in the tourism industry across the USA hence there is need to change with the trends. It is indicated that the tourism industry attracted 70 million global travelers over 2011 hence creating 7.5 million jobs while supporting 1.2 million jobs in the USA currently (Gavin Landry, 2012). There is need therefore for every organization connected to the tourism sector to make the appropriate adjustments to tap maximum benefits from this expanding industry.

Most of the staff members are open and welcoming to diversity and inclusion. The Hilton encourages people from around the world to work for the company to gain hospitality experience. Management strives to mix the various cultures in with job tasks and departments to provide equal opportunity to display one skillset. Staff member’s hard work and determination determine their job title ranking in the hotel. The Hilton firmly highlights that all staff members may express their viewpoints and opinions. This features a sense of equal value to everyone. For example, in pre shift meetings, we have the managers from each department meet once in the morning as well as in the afternoon. Different races, genders, national origins, and ages are exemplified amongst these individuals. The Hilton promotes diversity in leadership

With the interference of globalization in the hotel industry, it is inevitable for the hotel companies to meet with different environmental conditions and forced them to study about different management approaches in order to sustain with competing environmental circumstances which would enable them to realize, both negative and positive effects. Since the international trade and business has expanded, there is no doubt that the international linkage is a must. (ZhenJia) Globalization is a procedure that is drawing individuals together from all countries of the world into a solitary group connected by the tremendous system of correspondence innovations. This part of globalization has likewise influenced the HRM in the business universe of today. HR directors today not have to depend in a little restricted business sector to locate the right workers expected to meet the worldwide test, yet today they can enlist the representatives from around the globe. Other than that the viable information based which is being utilized all around today likewise has made HRM a straightforward yet successful undertaking. Along these lines because of globalization to some degree HRM has turned out to be more proficient and powerful, however moderately a basic errand. The most imperative component that these associations are comprised of People, and since HRM is the arrangement of exercises which manages the general population variable present in any association, this change has