Impact of Information Systems and Recommendation of Future Infrastructure in the Theme Park Industry

4173 WordsAug 20, 201017 Pages
IMPACT OF INFORMATION SYSTEMS AND RECOMMENDATION OF FUTURE INFRASTRUCTURE IN THE THEME PARK INDUSTRY: A CASE STUDY OF OCEAN PARK HONG KONG VS. HONG KONG DISNEYLAND Submitted : 11 May 2009 Prepared by : Hwee Chin, Choo (Student No: 00105164) jacqchoo@ymail.com Chun Cheung, Cheng (Student No: 0050098707) artery@mysinamail.com Word Count : 3,518 words JA Consultants 2/F 102 Austin Road KOWLOON HONG KONG 17 April 2009 CEO, Mr. Tom Mehrmann Ocean Park Hong Kong ABERDEEN HONG KONG Dear Mr. Mehrmann Further to your request of 27 March, I hereby attach our report analyzing the potential application of information systems aligning to your…show more content…
Over 90 million people have visited Hong Kong’s premier park since its inception and Ocean Park has remained committed to offering adults and children experiences that blend entertainment with education and conservation. Part of the proceeds from the Ocean Park admission tickets and some retail items will go to Ocean Park Conservation Foundation, Hong Kong to support its wildlife conservation projects (http://www.oceanpark.com.hk/eng/main/index.html). Ocean Park success is a testament to the hard work of all front and back office staffs, as well as the management team, who act as one of the stakeholder. (http://www.oceanpark.com.hk/images/ophk_ar07-08.pdf). Hong Kong Disneyland Resort (website: http://park.hongkongdisneyland.com/hkdl/en_US/home/home?name=HomePage) offers immersive, unique Disney experiences for all families, generations and ages to enjoy. Hong Kong is one of only five locations in the world that is home to a Disney themed park and the many Disney characters that are beloved the world over, Mickey, Minnie, Donald, Stitch, Buzz Lightyear and many others. The Resort opened in September 2005 and since then, has received over 10 million Guests from all over the world. Through the unique product offering and the world-class service provided by the 5000-strong Cast at the theme park and the two hotels, the Resort has received outstanding guest satisfaction ratings and a

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