Introduction
This assignment will discuss the area of improvement in my team and the people involved to bring it to implementation using frameworks and concepts to support the initiative. I will also explain why it is important to patients, stakeholders and my team members. How I work with my team will also be review showing the different leadership styles I will use to get the best possible outcome. I will also show how I intend to plan the rest of the project over the coming weeks as well as what is left to further scope for the initiative
Section One
The need of constantly looking at ways to improve our service and the reasons behind the need for improvement are a constant agenda Doyle et al (2013). I work as a Senior Clinical Site
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This put the CSM team into disarray, as staff were very unhappy and felt much unmotivated.
Between 10 am and 1130 am the CSM go around the hospital collecting information on the safety of the Hospital. The hospital has over 40 wards and support services making it impossible to visit all areas See Appendix 1 which displays the areas the CSM had to visit within the time frame above .The information gathered needs to be on time that we end up ringing some of the areas we cannot go to. As well as due to the geographical setting of the hospital, some locations take 15 mins .Some CSM due health reasons are unable to walk the long distances. The senior CSM’s role involves making sure all clinical and operational challenges are escalated to right people. I decided to consult with the CSM team as I came into post after the merger but before the consultation and realised we were not getting to all the areas.
It was important for me to understand why we had to change by process mapping the current process by collecting and analysing the service along with making sure staff views in order to figure where improvements were to be made. Raghavan (2015) suggests doing a root cause analysis (RCA) on the effects of the merger and workforce consultation .This helped to show fundamental system failures and gaps,
As part of my Higher National Certificate course in healthcare I am required to provide evidence of achieving the following principle aims in the form of a graded unit;
This would include physicians, nurses, directors, and any other support staff. Getting the input of coworkers can help find if the mission, vision, and values of the facility are correctly understood and to evaluate how they are received by the organizations staff. After completing this task, seeking input from those outsides of the facility should be received. This could contain input from the community, patients, family of those patients, or other facilities within the surrounding areas. After collecting the information from both, internal and external sources, the outcomes need to be evaluated to find mutual themes and then compare them to the existing values that the practice holds presently. Next, removing obsolete information and reports that presently do not line up with the organization will then permit the usage of the Teals process of refreshing the way the practice can keep up with current medicine. Customers and coworkers need to be able to see how every value is signified and how each value will line up with the practices mission and vision statement. The organization needs to continue to communicate the values constantly because it will allow the staff to have a better and more concise understanding of what they stand
If your practice has been struggling to improve patient outcomes, smooth clinical workflows and streamline your revenue cycle, here are more ways better clinical
Assume that you are a quality officer who is responsible for one (1) of the state’s largest healthcare organizations. You have been told that the quality of patient care has decreased, and you have been assigned a project that is geared toward increasing quality of care for the patients. Your Chief Executive Officer has requested a six to eight page (6-8) summary of your recommended initiatives.
To help make our services more accessible to patients in the community and bring our clinical quality to an even higher level, we have formed clinical affirmation with
It is obvious that all the employees have lost any direction they might have had in the past. No clear roles and responsibilities have been identified for personnel other than my IT staff, and that is being met with less than enthusiastic measures. All this deterioration is obvious to those of us that have a stake in moving this company forward, including OUR customers.
The first step to obtaining necessary approval and support from administration and staff will be the preparation of a cohesive written report, accompanied by an electronic presentation. The more research I do on the subject, the better. My support staff and administration want to know how the evidence supports my suggested changes. Therefore, the research component of my project is very important at this stage. After the completion of the initial report and design of presentation, I need to make a scheduled delivery of the presentation to the health care organization's leadership and its staff members.
Despite the challenges, this facilitating experice has instilled me a degree of appreciation of many staff who work hard behind the scene to ahcieve the common goal of providing the best care possible to patients within the scarce resources. It was possible to see how good working relationship with other disciplines can improve overall efficiency.
These key players of the multidisciplinary team are supporting my project as it is a core measure for the facility this year. The Knowledge, Skills, and Attitudes (KSAs) have also contributed to my project. In the Knowledge silo, I have been able to identify and ascertain contributing abilities, shortcomings, and benefits as a member of the ICU team. In addition, I have been able to distinguish hindrances of the system and been a part of a cohesive team in aiming to execute my project. In the Skills silo, I have been to demonstrate my abilities and shortcomings as a constituent of the group. I have also been able to partake in creating a strategy in championing cohesive collaboration of the group. Finally, in the Attitudes silo, I have been able to recognize my capability to participate in cohesive team performance. Furthermore, I respect the authority of system resolutions in accomplishing team
As a HNC Health Care student I am required to provide evidence of the following principal aims and objectives: to integrate knowledge, theory and practice, to develop and apply a broad knowledge and skills and to have an individual patient/client focus in my practice. To achieve all of the above I am required to complete project in a form of Graded Unit which consists of three stages: planning, development and evaluation.
It seems as if it is not always easy to get a physician to champion one’s cause. I faced the same barrier with my practicum project in the beginning. In the end, the head of the surgical team capitulated and championed my project. It is essential to have a project champion when changes are inevitable to ensure success. According to Woodward, Imboden, and Martin (2013), a project champion can play a vital role in the successful implementation of a project. The authors further stated that a project champion is one who is committed to the effective execution of a project. He or she is the main thrust behind the project and is generally the project’s
The following briefing outlines key concepts, assets and milestones in building a comprehensive approach to increasing quality of implementation through decreasing unnecessary variability and complexity. The goals of the initial discovery phase include:
Fitzgerald et al (2013), described service improvement as ‘…a planned and targeted effort to improve patient-facing outcomes from a service…’. The key message in this is that the effort of service improvement should be both ‘planned’ and ‘targeted’ to a specific audience, as well as provide an improvement in the outcomes for a patient. Without a targeted, specific improvement for patients, the focus of a service improvement proposal is lost, and little value or quality is gained from the change.
We started off by evaluating are current staff in the field measuring top and bottom performers to see what is working and what is not. We followed up by researching various models that would fit with are patient care delivery model; with the goal being standardization of a
We started off by evaluating are current staff in the field measuring top and bottom performers to see what is working and what is not. We followed up by researching various models that would fit with are patient care delivery model; with the goal being standardization of a