Implementing A Formal Project Management Program

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Each project has unique and distinctive elements that must be addressed during the planning and execution of the endeavor. These elements become more heightened when an organization is implementing a new procedure or method for the first time. For this reason, an organization must be flexible to seek out support when problems arise and undertake novel approaches to amend processes. Six Sigma and earned value management (EVM) are innovative methods that assist organizations in expanding quality, monitoring a project effectively, and offering tools to improve customer satisfaction, cost effectiveness, and enhance products and services. Background Franklin Electronics is in need of assistance in developing a formal project management program…show more content…
Franklin Electronics has sought support and analysis of the current situation with the Spokane project, since this is the first project utilizing EVM methodologies. Six Sigma Method One of the common methods of sustaining quality while managing a project is the Six Sigma process. The Six Sigma system improves products or services by increasing shareholder value, refining quality, promptness, and cost, along with customer satisfaction (Laureani & Antony, 2012). The system is a business strategy that is driven by distinguishing the causes of errors or failures within business processes, and eliminating these causes to produce products and services that meets the client’s requests. The focus of the method is to uncover and resolve the root cause of an issue within an organization prior to issue influencing defects within the product or services being produced (Hunold, 2014). By eliminating the root cause of a problem, an organization can increase the quality of the products or services that are created, decrease cost to the organization, and increase customer satisfaction. A tool utilized in root cause analysis within the Six Sigma system is the DMAIC process. DMAIC is implemented to improve organizational practices by eliminating the root cause of an issue, and improving quality and cost effectiveness (Hunold, 2014). There are five stages to the DMAIC process:
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