Implementing A New Training And Development Program At English Home Furnishings

2) Falvey, J. (1990) The care and feeding of new sales people; Sales and Marketing Management

Introduction: In this assignment I will be giving information the following point talk about each sales staff must do or be like when working for these different scenarios. Also I have included the sales technique out of four of them: Cold-calling, Face to face, Telemarketing and drop in visits. Also I have included their own personal interpersonal skills of what it takes to be a sales staff to be working for those scenarios, I have also included examples and relevant pictures.

They are also required to write out report on problem faced when selling the product and figure out ways to improve their sales. There will be a supervisor in each location to keeping track on the salesperson performance. There is no specific working hour for salespeople but they are required to keep themselves up to date with all the current trend. We will also be using sales force automation system with the help of google sheet so that all the salesperson are aware of the available of stock and update the stock after each transaction is carried out. PaperCo will be motivating the salesperson using sales contest whereby the salesperson with highest sales would get to go for a free trip oversea fully sponsored by the company. We will be also carry out weekly sales meeting to discuss about the current sales and ways to increase sales as

Now Home Depot focuses on in-store training, such as doing exercises from a workbook and analyzing sales reports, so more supervisors can have time to complete the training. I found that Home Depot's training is similar to case analysis we do in college. This type of training may increase total participation since they can be done in-store and improve supervisors' analyzing skills. However, I think that this type of training is ineffective to actually improve supervisors' important soft skills, such as communicating with employees and delegating responsibility. Since the article mentioned that the main problem of old training is a lack of people skills, I do not think that Home Depot's training system is effective to resolve problems, such as struggling with asserting authority, communicating with workers and delegating responsibility. To improve its training system, Home Depot needs to focus on developing people skills and have activities based on communication and interaction.

The training seminars last three months and are available right through the year. The target date to complete the training is May 16, 2016. The coachee has three months of scheduled training, even though the training is available year-round. The expected outcome is to improve PowerPoint, increase online research technique for Journals articles; APA format and citation; Editing of and making videos.

Honestly, I really did not think I would learn much from this class. I have been in different sales ventures many times in my life. In my life I have taken different sales jobs to supplement my husband’s income. Most of these jobs were doing home parties. I sold Mary Kay cosmetics, Aloette cosmetics, and House of Lloyd collectibles just to name a few. I thought I knew a lot about sales, I was wrong. During this class I learned why many of those sales ventures did not work out for me. First, I did not even have a goal except to sell. I basically thought the products would sell themselves. I can’t help but think to myself if I would have taken a class in sales twenty years ago; I could have achieved so much more. Many of the sales techniques in this class would have helped me be a better sales person. I could have used: Planning a sales call as chapter 7 teaches us to pre-approach plan. I would have had my own sales presentation, instead of just the company plans. I would have known about trial closing a prospective customer. With the information in this class I think I could have closed many more of my sales. I also would have followed up with my customers and built relationships.

I worked with five sales representatives and trained them in how the sales could be improved by focusing in the customer needs first and then selling additional products. Also, I contacted suppliers to arrange team training sessions to increase knowledge on the most profitable store products. Further, I decided to share the last day sales report with the team and set individual sales goals for the day to help the team to visualize a short objective. In addition, I promoted team collaboration by assisting team mates during sales transactions. Also, I talked to the store manager to reward the week’s top sales representative with two hours of paid time off. As a result, the team was committed to serving customers and to meeting the store manger’s expectations for improving store sales.

Diane the below trainings will need to be completed by you and your staff by June 30, 2018.

Sales personnel needs to suggest new products that customers would not have thought before or that online algorithms would have missed. In order to know all the products in details and to inform something that customers don’t know, salespersons should have more training programs regarding product information. Train salespeople to be active listeners and be trustworthy to customers so they could purchase from a salesperson. (Wood, 2016).

These transformative changes to the selling environment are ultimately forcing the salesperson to reengineer and rethink how they approach their business accounts. Failure in adapting to these changes can result in many adverse situations but ultimately revolves around ineffective team selling.

well as firm policies and procedures. Tomorrow morning, you begin a two-week training program on

This class places the marketing director or the property management coordinator right there face-to-face with the employee and they are able to pour all the knowledge that they possess onto the new employee in a bulk-form one or two day session.

Marketing organizations provide their sales staff with large amounts of sales support including brochures, research reports, computer programs and many other forms of informational material. Personal selling stimulates demand. Sales professional role is to convince customers to make a purchase. Finally personal selling is used to reinforce the brand. Most personal selling is intended to build long-term relationships with customers. A strong relationship can only be built over time and requires regular communication with a customer. Meeting with customers on a regular basis allows salespeople to repeatedly discuss their company’s products and by doing so helps strengthen customers’ knowledge of what the company has to offer [www.marketingpower.com].

Chapter 6 Sale Force Structure 1. How many sales force in your organization? 2. What structure does your company use? Why? 3. How does this structure work? 4. Which part of the structure does the company most focus on? 5. What are the advantages of this structure to the company? 6. What are the disadvantages of this structure to the company? 7. What types of sales force organization structures does your company apply? 8. How do you divided your team? What regulations you use? 9. How does you manage your subordinates? Do you give power to them to make decision or you make all decision by yourself? Why? 10. According to your organization policy, your subordinates respond and cooperate with your organization? How? 11. How your staffs

The next stage in the personal selling process is approaching the prospect. This means actually having an initial first meeting with the prospect for the first time, face-to-face. (Personal Selling, pg.136) Like most things in life, “Practice Makes Perfect”, and in this particular case, this statement holds true in that the more a sales representative practices and rehearses their sales presentation, the better. Practicing and rehearsing one’s presentation assist sales representatives in