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Implementing An Enterprise Resource Planning System

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Today’s owners and management teams are faced with making tough decisions about how to manage operations in their organization. They need to be innovative to help reduce internal costs, improve processes, and increase efficiency across the organization (SelectHub, 2015). Thus, implementing an enterprise resource planning (ERP) system can provide many benefits to an organization. The benefits of using an enterprise system offer particular benefits, such as the support of teamwork, an improved response to the marketplace, increased work quality and greater employee collaboration and efficiency (SelectHub, 2015). Even though, ERP can provide many benefits, it also has pitfalls due to the complexity to implement, time consuming, requiring …show more content…

Within an ERP system, the integrated software modules, such as sales, quality management and accounts receivable, communicate and share data. Each of these modules consists of multiple applications that perform the functions required to execute particular end-to-end business processes.
Supply Chain Management Supply chain management (SCM) involves the management of information flows between and among stages in a supply chain to maximize total supply chain effectiveness and profitability (Nordmeyer, n.d.). SCM systems focus specifically on suppliers. A supply chain refers to the collection of people, tasks, equipment, data, and other resources required to produce and move products from a vendor to a customer. Information flows allow supply chain partners to coordinate their strategic and operational plans as well as the day-to-day flow of goods and materials through the supply chain (Nordmeyer, n.d.).
Customer Relationship Management Customer relationship management (CRM) involves managing all aspects of a customer’s relationship with an organization to increase customer loyalty and retention while increasing organizational profitability (Nordmeyer, n.d.). CRM systems focus specifically on customers. With CRM functions, a company learns more about its customers’ needs and buying behavior and combines this information with market

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