Importance Of Emotional Intelligence

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The Importance of Emotional Intelligence in today’s workplace

“ Emotional intelligence is essential for excellence.” Emotional intelligence is “ the ability to recognise and regulate emotions in ourselves and others. It is very important to understand that emotional intelligence is not the opposite of intelligence, it is not the triumph of heart over head -- it is the unique intersection of both.” ( Daniel Goleman, Emotional Intelligence (Bloomsbury, 1995).
It is believed that a person’s emotional intelligence quotient (EQ) may be more important than their IQ and for sure is a better predictor of success, quality of relationships and overall happiness.
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The idea was popularized in 1995 by psychologist and author Daniel Goleman after the release of his book, “Emotional Intelligence: Why It Can Matter More than IQ”.
The concept of emotional intelligence has evolved over the years. Known as “social intelligence” in 1930’s, then called “emotional strength” in the mid-20th century and currently it is known as “emotional intelligence”.
In his books, “Emotional intelligence: Why it can matter more than IQ” and “Working with emotional intelligence”, Daniel Goleman presents five categories of emotional intelligence. A person with a healthy sense of self-awareness would be able to understand his/her own strengths and weaknesses and also how his/her actions will affect
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