Importance Of Libraries For The Library Automation Industry

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They want to reduce the number of librarians to save cost, and keep just a few librarians to help with more important tasks such as help customers with sophisticated searches, and answer academic questions. According to Paul Cope, Libraries wanted to change, but they did not like to change much. For example, they opposed the feature of allowing patrons to develop a list of books they had read and the authors they would like to read because they did not want to deal with the legal of a third party demanding a list of books a patron had read. Another example, they also opposed the book reviews from patrons because they concerned about what was said by a user. Therefore, it was challenged for A-G to accommodate to these libraries. A-G’s…show more content…
First of all, A-G’s internal strengths and weaknesses will be evaluated. One of the strengths that A-G has is many product lines such as Agent Verso, Agent Iluminar, Agent Resource Sharing, and Agent Search. It also has other products like Ilib2Go, an Iphone application, Marcit, Digital Collections, Traceit, Telehone Attendant, Content Management System, and Batch Services. Brand name reputation is also a strength that A-G has because the company has been in the business for over 60 years. Another significant strength that the company has is its employees. According to Paul, the company has loyal, hard-working, and adaptable employees, and they has made the company what they are today. One of the internal weaknesses that A-G has is the slow adaptation to the fast changing need of the customer. For example, the company used to change its strategic plan every ten years, then five years, and then 18 months. Paul wrote the business strategic plan in just over 18 months, but by the time he finished the plan had already outdated; therefore, he had to rewrite the strategic plan all over again. Next, expanding into foreign market is one of A-G’s opportunities, and Canada is their foreign market. A-G wanted to expand more into Canada’s market. It currently served 79 libraries in Canada and 5% of its revenue came from this market. The company is also considered to further expand into the
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