Importance of Communication within and Outside an Organization

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We have come to a time where it is imperative to reset our courses associated with the safety of the employees, the safety of the brand and the longevity of the company alongside their competitive edge. As senior manager, consideration should not be limited to solely short-run solutions. It is primary for the company’s decision makers of all tiers manage the negative and positive potential of any crisis as time can carry the possibilities of unknown limits. Accommodations must be made for the entire community (Senior Management, Ergonomists, Labor Leaders, Politicians of the city, Service Staff, Human Resources and Line Management) under the company’s payroll that has been affected by this natural disaster using our revised Crisis Management Portfolio.

Today our community is presented with a problem that will require communication between several internal and external avenues to help resolve the water contamination in the Eugene-Springfield area. I am Shellie Cobbs, Director of the Regional Emergency Management Office, and I will be addressing the media on the procedures to be used in running the crisis communication efforts in response to the contaminated water. A water contamination event poses a unique opportunity to work with diverse populations to effectively convey important health messages ("Contamination," 2008, p. 1).

Getting a staff together to bring in useful information to plan for the release of the information to the news media is a great way to enhance communication to the public. The media will then get the information out to the public by ways of News releases, web sites, news conferences, newspapers and other social media (Hicks, 2012). The advantages of using these types of media are they quickly allows for the public to know what type of crisis has happened, and what kinds of precautions are being taken to ensure their safety. If there were to be any fatalities caused by the crisis event(s), these types of avenues also will give information on that. Some disadvantages can be unreliable technology of the citizens that will not allow for them to get access to the information that is being released by the media, such as no television, computer is not working properly, or they don’t received the local newspaper to be able to read it, etc.

The emergency events caused by infectious disease, natural or anthropogenic causes with the potential to overwhelm or otherwise disrupt routine local capacities due to their timing, scale or unpredictability should be communicated properly and routinely which requires rapid knowledge transfer and uptake (Khan et al., 2017, p. 2).

Introduction. On January 06, 2005, a cargo train carrying a massive amount of chlorine gas spilled in Graniteville, South Carolina, creating panic and indeed chaos to both citizens and emergency personnel’s. The residents were caught in their sleep when freight train 192 traveling approximately 47 mph struck and leaked a dangerous amount of chlorine gas into the atmosphere. As a result of this tragedy, 5,400 individuals were evacuated from their homes and nine victims later died of gas related causes. The magnitude of this disaster was one that would change any town or city forever. And such sentiments were felt throughout the community of Graniteville. However, the purpose of this paper is to discuss what was learned from this unanticipated train calamity in Graniteville. While exploring how the field of emergency management can properly respond to unforeseen transportation accidents through implementing efficient and effective ways of communication in the midst of an incident.

Communication is also very critical in the case of a catastrophic event. Thus, the first respondent need to be a good communicator for communication is an essential part in response to a catastrophic event (Pope, 2005). It is also the responsibility of the first respondent to have a practical plan to implement in case an emergency erupted following the catastrophic event. The aftermath of a catastrophic event is highly unpredictable and emergencies cannot be overlooked. It is, therefore, the

Effective communication is paramount when developing positive relationships with everyone we come across, whether it is a child, young person or adult. For children and young people it is very important that we use effective communication to help them learn and grow, the way we talk to children and young people and what we do with the information we gain from listening to their needs will have a huge impact on their learning experience. It is also important for the safety and wellbeing of children and young people we work with, we need to take any information given and use it to protect them whether they tell us something is wrong or there are other signs i.e tone of voice and body language, its important we know. How we communicate differs

As the Disaster Coordinator for the city I am responsible for ensuring the public safety and welfare of the citizens within the city's jurisdiction. This requires me to have a full understanding on my role and responsibilities for managing disaster response and employing resources in order to save lives, protect property, the environment. Additionally I’m tasked to preserve the less tangible but equally important social, economic and political structures. My first reaction was to alert the regional Joint Terrorism Task Force to prepare them for possible activation. Next it is vital to gain situational awareness and develop a Common Operating Picture (COP). This COP is the who, what, where, when and how as it relates to the incident. Situational awareness starts at the incident site and includes continuous monitoring of reporting channels to gain

Crisis communication is fundamental to managing the preparation and response to an influenza outbreak. The purpose of this strategy is to define key actors, formulate pre-event messages and outline communications tactics to build trust and credibility between the public and organisations in the event of an influenza epidemic in Australia. Strategic crisis communications will guide the public, media outlets, healthcare providers, governments and other stakeholders to ensure an understanding of procedures and responses at local, state and national level. This is intended to facilitate immediate and ongoing communications and deliver an effective response to influenza in Australia.

My name is Brianna Rodriguez and I am the director of the regional emergency management office. We have begun to receive official reports of contaminated water with a life-threatening biological agent. As director, I have many priorities in getting this situation under control, but most importantly will need to be in communication with all the organizations involved. Putting our crisis plan into immediate effect will hopefully keep everything organized. The ultimate goal will be to get the information out to the public with a plan, swiftly but making sure not to create panic along the way.

It is vital for officials from all levels of emergency management to collaborate and communicate effectively as they strive to deliver timely response services and effective disaster relief efforts. Otherwise, delays can occur from any number of agencies when responding to disasters. In addition, it is vital to maintain updated contact information for each organization that will be part of the emergency management planning and hold regular meetings with the representatives of each organization (Margaris,

The response to any emergency is considered to be very critical and therefore should be as efficient as possible. In the healthcare sector, responses to situations are counted by the seconds. From natural disasters to epidemics, the only chance left to respond to any of this occurrence could only be counted in seconds. That means life is either saved or lost in a matter of seconds. Putting in place certain responses to these unexpected occurrences, such as crises management communication plan, help save lives and arrest crises from aggravating. Failure to have crises management communication plan is considered by many commentators to be a crisis in itself. Accepted medical care is highly dependent on effective communication between healthcare providers and the patients; among healthcare providers and the outside world. The characteristics of crises make it necessary for prior planning and effective communication among stakeholders in the health sector (Klaene and Sanders, 2006; Ronen, 2006).

Over the past few decades, the significance, magnitude and consequence of risk management and communication have been brought before the world over and over again in a number of situations related to health, terrorist activities, natural disasters etc. When one turns the pages of history, it is rather obvious that lack of planning and absence of resources due to unpreparedness makes it difficult for the concerned authorities to manage an emergency or epidemic a problematic and traumatic task. The chaotic situations can turn out to be more nerve-racking and tense when preparations are not made before hand (U.S. Department of Health and Human Services 2002).

This report outlines the current crisis situation and provides a range of crisis communication strategies and methodologies that are suggested for use immediately.