Importance of Selection of Sales People

Recruitment is the process by which a business seeks to hire the right person for a vacancy. (BBC Bitesize).

Produce a report of approximately 750 words, in which you identify and assess 4 factors that affect an organisation’s approach to both attracting talent and recruitment and selection. Identify and explain 3 organisational benefits of attracting and retaining a diverse workforce. Describe 3 methods of recruitment and 3 methods of selection.

the working experience of an average employee is around 7 months which clearly tells that company is aggressively hiring the sales people.

You are Don. You have decided that, some of your sales agents aren’t a good match with their jobs. You decide to recruit new sales agents. Clearly outline your recruitment strategy and provide a rationale. Include the selection tools you would use, and why you selected those tools.

(Huffcutt et al. 2001) reported that criterion-related validities for interview are more reliable in recruiting and selection of a personnel. The interaction between the interviewer and interviewee are deems important to set up the reliability, validity, fairness, and utility of the recruitment selection process. Apart to that, based on Johnson Company requirement, the candidate should be able to perform market survey and deal with customer relation activities. From the facts, there is concern from that individual customers are drastically declining. The candidate must be able to do an analytical structure and initiative of follow up to tackle the issue. The candidate require to attend client feedback and gather teamwork solutions as well. The role also should cover tasks to conclude and manage to communicate the outcomes. It is essential for the candidate to have a proven organizational skills. The capability skills of problem solving and interpersonal skills are very crucial. This is because the main aspects for the position is able to communicate with customer and warehouse team to deliver some the products to the clients. The excellent communications and listening skills will be the advantage for the candidate. Through interview process, the interviewer must take consideration of the candidate willingness to travel and work on hectic period during the holiday season. The candidate have to be flexible and

2. In 350- to 500-words, compare and contrast the recruiting strategies you have chosen. Which recruiting strategy would you use to recruit for this position? Why?

We will be recruiting current salespeople that have experience in this field as they know the market trend and the consumer expectation. Current salespeople tends to be more expertise in terms of persuading customer in buying our product as they have experience dealing with picky consumer better. This allows us to save time on training new salespeople as those current ones can learn faster. We will be posting jobs

Due to complaints from store managers regarding the quality of employees a thorough assessment of Tanglewood’s hiring practices was instigated. It was determined that a organization-wide shift to a more detailed selection system was needed. A search for good predictors of sales associate performance that would create minimal additional administrative burdens for managers was initiated. (#2)The proposed alternatives to the current system are the Retail Marketing Knowledge Exam, the

Organizations can use internal recruitment and external recruitment activities to find the best employees for a position. Describe these two approaches and provide one advantage for using each approach. (4 Marks)

According to Wright et al (2011) recruitment and selection are part of the human resource practices common within organizations in an effort to develop human capital, which is necessary for better production. Numerous scholars have discussed the issue in different contexts. Pramila (2010) discussed the issue of recruitment and selection in an Indian- based company. The article presents effective recruitment practices, which are valuable for organizations. Among the identified practices include internal recruitment, interviews, personality tests, employer references, succession planning, and newspaper recruitment. According to Najafi (2011) the most important aim is to achieve an improvement in their recruitment and selection. With information provided in this article, the researcher is able to advance a thorough understanding of the different issues on improving recruitment and selection processes within organizations.

In this task I will be analysing the vacancies occur of two organisations and why they do so and in addition I will explaining how important recruitment it is in business. Also more on about what are external/internal sources of recruitment and the method of recruitment as well as give details of the advantages & disadvantages and finish with the definition of opportunity cost and examples. My selection organisation is Tesco and Sainsbury.

This assignment will be investigating what constitutes “best practice” in recruitment and selection, and explain what strategies should be used to ensure the best qualified and most effective employees are selected. In particular this essay will focus on;

Recruitment and selection process held an important role for building a strong sales force performance. This process requires the company to invest through human capital as an important resource. The objective of this process is searching for qualified candidates to fulfil the right positions and hopes that they can make long-run returns for the company. Even though there is no right or wrong way how the company chooses the right candidates for certain positions, every single step in recruiting and selecting candidates should be taken carefully in order to get the right person in the right position.

The case study shows that the company has a very poor recruitment process. The customer service supervisor was not experienced in the interviewing, and hiring. Had the recruitment been well monitored the customer service supervisor would have been required to follow the guidelines to the latter. Following the guidelines specified for the position the supervisor would have conducted much better interviews and selections.

According to Hussain, Wallace and Cornelius (2006), “recruitment and selection is the process of finding, attracting and hiring or choosing the best-qualified individual from the available applicants to the right job”. The recruitment can be either internal or external, i.e., to either fill a job vacancy from within the existing employees in the company or to hire someone from outside the company. As Microsoft aims at reorganizing the sales team, certain positions are being considered for elimination. Therefore, the HR department of Microsoft would perform job analysis and evaluation in order to see what skills are required for that particular job and then recruit and select the employees. This could also be done by repositioning the existing employees after evaluating their skills and efficiency. Furthermore, the HRM of Microsoft would help the employees to adapt to the changes made to their positions or face elimination in order to “align the workforce with that of the company and to be an excellent contributor to the company” (Edward L. Gubman,