Important Skills For Managers And Business Leaders

1759 Words Sep 26th, 2014 8 Pages
Being a manager is a demanding job. Communicating effectively is even more challenging. Being successful with communication is essential in today’s business world and within the world of For- Profit education. How do we, as managers communicate with our employees? What are common forms that are used when communicating with employees? What styles work when communicating with employees? Some of the questions listed, are going to be areas that I will address within my paper.
How important is communication? According to Duke University’s website, “Communication plays a fundamental role in the success or failure of managers. On any credible list of the most important skills for managers and business leaders, communication is rated at or near the top (Management Communication. Duke University: The Fuqua School of Business. Faculty and Research).”
Working in a For-Profit educational industry and being a manager for this business can sometimes be difficult. This can be heightened if your company has several locations in which the business is located. As the article on Mind Tools suggests, “Communication skills are some of the most important skills that you need to succeed in the workplace (retrieved from: http://www.mindtools.com/pages/article/newCS_99.htm).” I believe in this statement. Communication and customer service are synonymous. You cannot have one without the other.
The topic of Management Communication is an interest to me because it relates to my…
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