Improving Business Performance ( 2nd Ed

| The customers would be influenced because if the company are financially struggling the customers are there only hope to stay profiting. If the company was to go bust it means customers will no longer be able to shop there. The customers would be an external stakeholder, they can get information by advertisements and even check their annual report on the businesses website.

The planning of the goals we want to achieve, time to achieve and how they want to achieve.

1. Explain why change happens in a business environment. You should include at least three reasons in your answer.

With anyone, within a business or in their personal lives, being encouraged to do the best you can is always something that is welcomed with open arms. Alongside encouragement, feedback from different jobs that you are doing is always a good thing as well. By giving colleagues feedback from different jobs you will be able to notify them as to any mistakes that they may have made, and also feedback can give the opportunity to point out any ways that may be more productive for the employee so that they would be more efficient in doing their job role.

I think that if GE stays the course with innovative, ground breaking technology and development, investing in greener more efficient materials and

First step in intervention is to identify meaningful situations or contexts to promote communication and social interaction with Aiden. Situations that are motivating for Aiden, provide chance for communication and that are appropriate for his development. Aiden is most likely to talk, interact, and learn if he is doing something he enjoys. Aiden will benefit most if the settings selected are a good fit for his interests, needs, and skills. As he becomes comfortable with this approach: Gradually we’ll add more and more contexts as opportunities for communication. Aiden will have many more opportunities with communication when he is older. At his early stages of development, it is easy to adapt activities so that they are age appropriate as well as developmentally appropriate. To ensure that Aiden has an effective means to communicate and participate in social interactions.

Based on the unit one written assignment instructions I have revised the reading chapter of the given text book about the definitions of leadership, entrepreneurship, and strategy in section two of chapter one in the text. Simultaneously used the internet given required to find different

The BBC is the largest broadcasting organisation in the world. Its mission statement is to enrich people lives with programs that inform, educate and entertain. The BBC has the second largest budget of any UK broadcaster with an operating expenditure of £4.23 billion in 2009/2010. The only UK broadcaster with a larger operating expenditure is British Sky Broadcasting with £5.9 billion (http://en.wikipedia.org/wiki/BBC#Finance). The reason that Sky’s operating expenditure is higher is because Sky is a private sector PLC, which means that the public can buy shares in a company. Selling shares means more capital income is invested in

Develop a process map about the prescription filling process for HMO's pharmacy, in which you specify the key problems that the HMO's pharmacy might be experiencing. Next, use the supplier, input, process steps, output, and customer (SIPOC) model to analyze the HMO pharmacy's business process.

Upon completing the course of Statistical thinking: Improving business performance Ben Davis remembers learns the three principles of statistical thinking. The principle that we will be using in this case, would be the first one that says, “All work occurs in a system of interconnected processes (how the business or processes works). As a pharmacist's assistant in the HMO's pharmacy, Ben must create a process approach on how improvements can be made in prescription accuracy. “Fingers are being pointed, for example: the pharmacists blame sloppy handwriting and incomplete instructions from doctors for the problem; doctors blame pharmacy assistants like me who actually do most of the computer entry of the prescriptions, claiming that

A range of evidence should be gathered to cover the Learning Outcomes and Assessment Criteria. Examples may include:  Annotated organisational policies and procedures  Appraisal or work review  Minutes of team meetings  Feedback received from colleagues  Feedback provided to colleagues  Internal communications between colleagues  Communication seeking guidance

The company’s income statement had total revenues ranging in the $30 Billion range (Yahoo! Finance). Also, John Deere’s Balance Sheet performance for 2015 had a good number of assets (almost $60 Billion) and a reasonable amount of liabilities (about $51 Billion). Its net tangible assets were positive for 2015, as it generated a healthy profit of almost $6 Billion profit. This performance is considered good, according to its industry benchmarks, and among other companies classified as large market cap stocks. Not to be outdone, the company’s Statement of Cash Flow held a net income of almost $2 Billion for 2015, which is a relatively good performance for the company.

This recognizing will help me to improve my understanding of SOPs to ensure the delivered services are provided with high quality and consistency, and thus reduce harm to the patients and customers. In addition. I now realize that why using the effective communication skills between team members and customers have a huge impact on the services provided to the patients. For example, I noticed one patient came to the pharmacy with hydrocortisone prescription 2mg tablet for her baby but the doctor did not write how many ml should be used to dissolve the tablet. The patient was concerned but the pharmacist dealt with this situation professionally. Ultimately, the problem was solved. If this situation occurs to me in the future I will use my skills in an effective manner to ensure the patients are receiving the best outcomes. Finally, I understood why the convenient design of the pharmacy and how the medicines with different classes are organized in the pharmacy have a major effect on the provided services to patients and

By developing a process map for the prescription process for the HMO pharmacy, in which I will specify the key problems that the HMO’s pharmacy may be experiencing. Also, I will use the the supplier, input, process steps, output and customer (SIPOC) model to analyze the HMO pharmacy’s business process. Using this model it can be assumed that the HMO pharmacy can experience mistakes from all levels of the business process (Hoerl & Snee, 2012).

All the consumers are served from different parts of Southeast Asia making the CIMB group a diversified company. This step to diversification would certainly guide them towards profit and attracting more foreign and local investors. Having a diversified range of products and services will ensure consumers have more choices in what they want to invest.