Additional leadership changes at ARC, legislated by Congress include proposals to limit the board's focus exclusively on governance and strategic oversight and also to set up a new Office of the Ombudsman to provide additional oversight and annual reports to Congress on how well the ARC is operating (Epstein, 2013). Leaders at ARC need to find and develop ways for improving, along with encouraging organization members to build an ethically sound environment (Leader to Leader, 2008). From my point of view, as an independent ombudsman who represents the ARC to Congress I would need to clarify, and revise the ARC’s internal policies regarding fund raising related to specific disasters. Internally, I would look to create an information …show more content…
Without providing sufficient access to information about checks and balances in decision making processes, the organization can easily fall from an environment of trust to one of cynicism ( Leader to Leader, 2008, p. 37). Another important area where the independent ombudsman who represents the ARC to Congress should focus is on people who are volunteering for different events. In my opinion a background check it would be necessary to avoid the past issues regarding thefts or missing items that were designated for individuals in need. In the 2007, National Nonprofit Ethics Survey, showed that more than half of employees had noticed at least one act of misconduct in the previous year. Close to 40 % of nonprofit employees who observed an unethical behavior have failed to report it, simply because they were convinced that reporting would not lead to corrective action or they were afraid of retaliation from management or colleagues ( Rhode & Packel 2009). Clark ( 2012) suggested that “Implementing a new culture, organizational structure, or strategic plan requires leaders to engage and empower their staff to take ownership of the process (p. 35).” Improving the corporate partnerships with big companies would be in my opinion another step that would help ARC to raise donations and to stimulate people that are willing
The organizational structure of the American Red Cross needs to be taught that ethical compliance is its first priority; otherwise issues will continue to present themselves when the ARC is needed most. Mandatory, in-person, ethical classes should be held every year for employees and volunteers to help reinforce the ARC’s claim that they are fixing their internal issues. Also, executive leadership needs to be held accountable for their actions and not given monetary compensation upon their
Nonprofit companies include American Red Cross, The Salvation Army, and the Food Bank, just to name a few. An administrative assistant might organize functions such as planning a fund raiser or collecting donations on top of office tasks such as answering phone calls, planning meetings, recruiting, and training new workers or volunteers, and computer work. For example, an administrative assistant at the Food Bank may work the front desk answering phones and inputting volunteer hours on the computer while organizing the canned food drive for the upcoming holidays.
The power and political structure of the organization may frustrate employees when decisions are made that are unclear or not communicatedand lack vision or reasoning behind the decisions. The system relies on clear and concise communication at all times. It is important that chief executive officer is given accurate information at all times.
This process results in deployment of action plans at all levels of the organization to enhance execution of organizational strategy (Hill). The Strategic Development and Deployment Process (SDDP) have undergone multiple cycles of refinement and these refinements ensure a laser focus on execution of strategy to deliver the mission and achieve the HCM vision (Hill). HCM deploys and implements any new action plans through the Always Culture alignment and the Leadership System Processes (Hill). This system is a 6 step process involving set and communication direction, integration, organize and align, perform to plan, and sustain (Hill). This means that the EC identifies and prioritizes strategic opportunities and defines key large-scale improvement/ Innovation strategies (Hill). Once approved by the board, the Strategy Map is communicated to the workforce and key stakeholders through Key Communication and Workforce Engagement Methods (Hill). The EC ensures that strategy is fully integrated across the organization through use of cross-functional Strategic Breakthrough Initiatives (SBI) or large-scale facilitated teams (Hill). Integration is further ensured as department directors define department-level action plans that support organizational SBIs and strategic objectives and goals
While running any business, it is important that ethics play a large role in the day to day decisions that are made that affect that organization. Considering the fact that the American Red Cross is a charitable organization that is dependent on donations and volunteerism for its missions; ethics becomes even more important if the company wants to maintain any level of reverence with its supporters (Bennett, 2015). If I was an independent ombudsman who represents the ARC to Congress, I would request review of regulations regarding compensation of non-profit organization leadership, and I would ask for policy regarding the Office of the Corporate Ombudsman, to ensure reported issues are answered and investigated promptly and appropriately.
That idea got me thinking... Why can't we, the ODP, raise money for the Movember Foundation, which, by 2030, has committed to reduce the number of men dying prematurely by 25%?
Managers and employees used to delegate important decisions about new organizational projects. They exchanged and shared knowledge and skills, and that made them achieve optimal performance.
Ms. Sally Thompson, the new president of Diamonds Vacation Ownership Club, (DVOC) needs some assistance in addressing organizational culture change. Ms. Sally is looking for ways her organization can be transformed seamlessly and successfully. The goal is to align the culture of DVOC with the values of the parent company, Diamonds Hotels. Ms. Sally was recently appointed, and she has no direct experience in creating Synergies across organizations. Ms. Sally has several concerns and has enlisted the assistance of a team of consultants. Some of the president’s questions range from if she can use mediated dialogue, how she can reduce resistance to cultural change, different types of leadership and management, a step by step approach,
be utilized to reinforce as opposed to drive new behaviors and leadership roles are directed on solidifying purpose and strategic directions for the organization. As a result of unfreezing and creating new focus new patterns of behavior may emerge ( Spector, 2013). Process‐driven change
Many of the reasons for the American Red Cross' ethical dilemmas was because of their untruthful presidents and CEOs as well as some of their employees' greed. Many of the ARC's staff were greedy and were only concerned about padding their own pockets and not about the welfare of others and this is one of the biggest reasons for the ARC's ethical dilemmas. Also, the organization had to many people that were not looking out for the welfare of the company as a whole. Another reason for the dilemmas of the ARC is because they did not have to account for their actions and did not have to report to someone who would hold each and every one of them accountable (www.citizen.org). The company should have all of their members held to the highest standard possible in ethics and values when they are hired and randomly throughout one's employment. Not just anyone can work for an organization like American Red Cross, but it has to be someone that holds themselves at high standards, both
Q: Explain how has leadership been used to support such strategy and develop an organizational culture that could accept and how the link worked between strategic management and the leadership?
Absolutely. Successful implementation goes beyond ensuring staff members understand the strategy; they must also know exactly what to do and be motivated to do it.” This communication will assist in achieving a buy-in by all staff members involving and reducing resistance to change mentioned above.
Organizational culture has been described as shared values and beliefs that underline a company’s identity. A strong culture that encourages employees from the top to the bottom in adaptation and change can increase organizational performance by energizing and motivating employees, shape behaviors, unify personnel in the goals / objectives and align employee’s actions with the priorities of the company (Daft, R., 2013). Creating a constructive culture should be a manager’s top priority because the right culture will propel a company into a top performer in its industry.
ARC and ABC have established strong marketing tactics for themselves, with ARC’s use of social media to set them forward and ABC’s focus on bringing in sponsors and individual donations. In order to stand out even more, ARC should continue to enhance their social media tools because social media has proven to be quite impactful. ARC should also continue connecting with other corporations and companies to bring more sponsorships in. By highlighting the corporations and showcasing what the collaboration does for people, people will see that their money is spent for a good reason. Reaching out to corporations and donors both can push ARC become the top organization to help people everywhere who needs their help.
As it seemed as he was tied up with being a part of every process, making sure he shares accountability is crucial in gaining foothold in this transformation. Setting up a team of embedded HR professionals can create beneficial impact. They can work with superintendents and principals to support the business strategy but also be their go-to person in HR. They will also play the role of offering insights and helping leaders identify what their needs are. Leaders will need to understand how the