Improving The Quality Of The Delivered Project By Utilizing Quality Planning Technique During The Construction Industry

Management of construction projects needs skills and knowledge in modern management and comprehension of construction and design process. In construction projects, the relevant technology processes, and arrangements differ, but common sequence of events apply. Construction projects generally require a specification of the project plans and objectives that entail budgeting, scope, setting of performance requirements, scheduling, and project participants (Rojas, 2009). It also requires project management specifics like the resource utilization by procurement of materials, labor, and equipment to project plan and schedule. In addition, it leads to implementation of several operations by effective control, estimation, design, construction, and contracting (Mincks & Johnston, 2010). The sequence of events occurring in the construction phase is categorized into three broad areas including foundation, structural, and finishes sequence.

Over the past few years, the construction industry has been changing dramatically. One of the most important stages in the construction management and business management is the planning phase. They share similar two main levels of planning which are the strategic and operational planning. However, business management planning to decide in advance what should be done, and how to do it, when you do and you are done. On the other hand, Construction management strategic planning is to deal with selection on a high level of overall objective of the project, including the scope, procurement methods, schedules and financing options but the planning of operations, including the

To select a suitable procurement strategy for a construction project, there are some issues which need to consider. From all of those issues, there are 3 big issues that mainly affect the selection decision which are time, cost and quality. There is several type of procurement strategy available in market that commonly used for construction project and each of the common method will be analyze and compare to find the most appropriate method for this project. The choice of procurement strategy is very important to the success of a construction project. Therefore, the characteristic of each strategy have to analyze and also its relative advantages and disadvantages. A recommendation of most appropriate procurement

Project Quality Management| -Cost Benefit Analysis -Cost of Quality -Control Charts -Benchmarking -Design of Experiments -Statistical Sampling -Flowcharting -Proprietary quality manage- ment methodologies -Additional quality planning tools (Brainstorming, Affinity Diagrams, Nominal Group Technique)| -Cost benefit: Looking at how much your quality activities will cost. -Benchmarking: means using the results of quality planning on other projects to set goals for your own. -Design of experiments: is the list of all the kinds of tests you are going to run on your product. -Total Quality Management (TQM): Everyone in the company is responsible for quality and is able to make a difference -Continuous Improvement (Kaizen): constant process improvement in the form of small changes -Just-In-Time(JIT) -ISO 9000: Companies document what they do and they do what they document

Project quality is concerned with two ultimate goals i.e. efficiency of processes employed in the implementation of the project and ensuring the quality of the end-product, So that the product is “fit for use” and covers all the needs of user and its cost effectiveness. PMBOK recommends suggests employing quality planning, assurance and control for quality implementation of the project. In simple terms it is necessary to produce a quality product that the projects are being run with quality. That is why experts of the fields believe that quality of project guarantees the quality of end-product (Windmüller, 2013).

In order to achieve successful results within established time-frames and budgets, project managers are likely to employ methodologies models. A project methodology is a model that aids managers to plan, design and implement their project goals. Project methodologies are helpful to project manager in any field, for instance, Niel Nickolaisen CIO at the Western Governors University, is an advocate for the agile software development methodology. As these models grants flexibility when dealing with stipulations and scope changes on a project. Needless to say the agile software development methodology is just one example of a varied assortment of methodologies, each with their strengths and weakness. As such, it is up to the project manager to decide which methodology fits their needs, as there isn`t a one fits all solution.

Part 1: Review Questions1. Explain the processes and outputs involved in quality management for each phase of a project lifecycle. What is the role of the stakeholders in quality management? Who is ultimately responsible for ensuring the quality of the project?According to Schwalbe (2014), project quality management involves three main processes with their outputs (pg. 315):1. Planning quality management – identify the quality standards and requirements and how to meet them. Outputs: quality management plan, documentation for making updates and process improvements and quality metrics.2. Performing quality assurance – periodically evaluating overall project performance to ensure it still satisfies the quality standards.

One of the struggles of companies, governments, and individuals is on making the right decisions from developing products, implementing projects, and purchasing a car, respectively. Making the right decisions is what leads to success; for this reason, researchers and system engineers have developed tools which would be very helpful to measure and track the decisions in order to ensure that the decisions are strong, with informative and research support. Pareto Analysis (PA), Paired Comparison (PC), Grid Analysis (GA), Decision Analysis (DA), Quality Function Deployment (QFD) are some of the most commonly used tools for decision making (Mann, 2005). However, we chose to study QFD and to what extend we can use it. QFD is defined as a technique for developing a design quality aiming at satisfying the consumer and then translating the consumer’s demand into design targets and major quality assurance points to be used throughout the production phase (Akao, 1990). QFD was invented in Japan by Dr. Yoji Akao and Dr. Shigeru Mizuno in 1966, but it was applied in Mitsubishi’s Kobe shipyard in 1972 as a result from attempting to improve the development cycle and ensuring to satisfy the customer’s needs (Khurana, 1992). Quality Function Deployment in Japanese is Hin Shitsu Ki No Ten Kai. The US adopted this method in the 1980’s and it slowly became popular throughout the world.

Construction projects are always unique and risks raise from a number of the different sources. Construction projects are inherently complex and dynamic, and involving multiple feedback processes. A lot of participants – individuals and organizations are actively involved in the construction project, and they interests may be positively or negatively affected as a result of the project execution or project completion. Different participants with different experience and skills usually have different expectations and interests. This naturally creates problems and confusion for even the most experienced project managers and contractors.

External customer requirements may be gathered and transformed into specific, actionable process improvements using quality function deployment, a well- structured product development process which dictates what the market requires into a program to create, manufacture, and deliver it. However, teams should collaborate to arrive at a common understanding of the customer needs and determine the appropriate technical requirement of each stage. As soon as customer expectations are met, customer satisfaction will improve, resulting in a take-back of market share and an increase in revenue.

One of the benefits of QFD is customer driven. This help the companies to focus on the voice of the customers. Besides, QFD allows the companies to analyze the competitors’ products and services in the market place. Another benefit is lowering the cost and time for development. There will be required minimum changes in the middle process of production. QFD also enables the companies fostering the teamwork. Organization functions such as marketing and sales team, engineering team and production team need to work together. They have to communicate and find action at

For the past few years, almost every manufacturing or service industry has been trying to apply lean. The tools that enable elimination in construction industry are equally important and little has been done to map the application of lean tools from manufacturing to the construction. Value stream mapping as a lean tool for manufacturing is a basic, graphical tool aims to describe production processes and reduce the wastes. In its current state, value stream mapping is not able to implement in construction as successfully as in manufacture due to the fundamental differences between the manufacturing and construction. This paper used the structured literature review as the methodology to help the study to summary the current state of application of the value stream mapping in construction and manufacturing then used the comparative analysis to identify these differences as well as similarities between the manufacturing and

To select a suitable procurement strategy for a construction project, there are some issues which need to consider. From all of those issues, there are 3 big issues that mainly affect the selection decision which are time, cost and quality. There is several type of procurement strategy available in market that commonly used for construction project and each of the common method will be analyze and compare to find the most appropriate method for this project. The choice of procurement strategy is very important to the success of a construction project. Therefore, the characteristic of each strategy have to analyze and also its relative advantages and disadvantages. A recommendation of most appropriate procurement

In this paper, target costing tool combined with other management techniques, namely Quality Function Deployment (QFD) and Value Engineering (VE), has been focused with a case study. In this case study, QFD-TC (Target Costing) methodology has been executed in a SME (Small and medium enterprises) and it is showed that, integrating target costing with QFD and VE techniques is highly effective on managing the costs of product and overall production process.

Abstract: With the development of the city construction, the investment in construction is increasingly expanding. However, the construction is large-scale and the number of construction project still under construction is amazing. The projects quality problems have taken place on a national scale with some extent of the damage. In order to ensure the construction projects went well, it is necessary to strictly supervise the whole process of construction project from supervision department. Keyword: construction supervision, construction quality, the develop actuality.