In Baltimore

Based on where we’re from can have a lot to do with how we communicate with one another. Language is apart of our culture and way of life. We become accustomed to the way of life based on our surroundings and the language being spoken around us.

5. What, if anything, could the foremen have done differently to help the group's conflict management and decision-making process?

Speed is also important inside the operation. If the movement of materials and information is not quick enough, this could delay the process of serving the customers as quickly as possible.

Southwest fleet is made up of mainly Boeing 737 fuel efficient airplanes which spent an average 11 hours in the air daily

Answer: Southwest should check if it can manage all potential bottleneck are effectively. Southwest’s famous rapid gate-turnaround of 25 minutes or less demonstrates how attention to the activities that ground operations must complete to clean, fuel, and prepare a plane for flight can become bottlenecks if not properly scheduled. In the terminal at the gate, passenger boarding also can be a bottleneck if the boarding process itself is not carefully managed. In 2007, as part of the company’s improvement activities, Southwest focused its attention on the passenger boarding process to

the inability for local, state, and federal actors to coordinate effectively. The first step for

4. What are the root causes of the problems? How did you draw those conclusions?

The chart shows how Baltimore economy compares to the United States, needless to say Baltimore is struggling. Unemployment rate is higher than the rest of the United States, and job growth isn’t helping to improve Baltimore’s employment rate. To dig deeper into Baltimore’s economy, the unemployment rate for black men in Baltimore is really low. It is shown that between the ages of 20 and 24 it was 37 percent in 2013, as to being 10 percent for white men in the same category. It also doesn’t help that as the age groups increase that just 59 percent of black men between the ages of 25 and 54 are working, compared with 79 percent of white men (Casselman).

After our meeting and analyzing the facts and figures available thoroughly, I came across the following short term as well as long term issues:

Jersey City, New Jersey is one of the largest cities within the state. With almost 250,000 people, the city is the seat of Hudson County, lying just south east of Manhattan. Jersey City is located on the Bergen Neck peninsula with the Hudson River and New York bay surrounding the east and west sides. The city is divided into six wards, with Historic Downtown, Bergen-Lafayette, and The Heights being its most populous parts. Of its inhabitants, 33% are white, 26% are black, 28% are Hispanic, and 24% are Asian.

7. Analyze Kennedy's "report card" on page 175. To what extent for you agree? Explain.

There are other drawbacks of Westjet IT department, the disparate professional skills of IT staff, the lack of a backup data centre and the around clock onsite support. All these problems affect the competence of Westjet, comparing with the industry benchmark. Smith recognized these problems and conducted a plan to solve them. Her first priority was to restructure

Southwest has an average turnaround time of 25 minutes. This is quite lower than the industry average. For this success, the factors that were responsible were; an absence of meals on all Southwest flights, a limited amount of checked luggage on Southwest’s typically 60- to 90- minutes flights, a near-uniform configuration for all of its 737 aircraft, a team-oriented approach to ground services with team measures for turning around planes and freedom to do whatever necessary to get a plane pushed off on time with a high speed boarding process.

Consequently, Southwest Airlines’ Vice President of ground operations Bill Franklin, implemented the method of “10-turn around” to lessen the customer service wait time (Weekend All Things considered 2015). Alternatively, a key turning point occurred when Southwest discontinued its amenities to Houston’s new Intercontinental Airport and relocated to older Hobby Airport, which was near to the city’s downtown. Immediately, the passenger ridership doubled (Murtagh, 2011).

The variability of logistics performance is quite relevant. ALP has not been able to guarantee a reliable service to its customers in the last years. There seems to be a lack of organization when providing the service to the customers, in the sense of establishing priorities and