In recent years, there has been an increasing interest in measuring satisfaction among employees in

Job satisfaction: ensuring that employees are supported and feel confident in undertaking their duties; providing task variety and achievable targets to promote fulfilment

Organizations that are serious about making improvements are going to have to deal with the issue of job satisfaction. Job satisfaction can be best described as the positive feeling that an individual has about their job resulting from an evaluation of the job’s characteristics (Robbins & Judge, 2009, p.31). It would seem natural to think that job satisfaction would have a positive correlation with successful organizations. What impact does job satisfaction have on an organization? Research will show that there are not only internal effects from performance related issues, but also external effects that impact customer satisfaction.

Job satisfaction is the estimate by employees of his/her work. It is the most studied attitude in organization behaviour. It is an appraisal of the perceived job characteristics, work environment and emotional experience at work. Satisfied employees have a favourable estimation of their job, based on their observation and emotional experience. Job satisfaction is really collection of attitudes about difference part of job and work. Employees may be like their co-worker but dissatisfied with the pay and benefits.

Financial Advisor (2007) reported that one of the major reasons employees left their jobs was because of job dissatisfaction. Kreitner and Kinicki (2010) defined job satisfaction as “an affective or emotional

For years, management researchers and practitioners have tried to find out the impact of employee job satisfaction on organizational effectiveness. They wanted to know whether job dissatisfaction would lead to decline in employee output and, consequently, organizational performance. They analyzed the outcomes of job satisfaction by studying the relationship between job satisfaction and various other organizational aspects such as productivity, turnover, absenteeism, etc.

In this study, job satisfaction will be operationalized using selected items from the 18-item Index of Job Satisfaction (IJS) developed by Brayfield & Rothe (1951). A 5-point Likert scale will be used to measure the outcomes ranging from the lowest indication of job satisfaction as 1 (strongly disagree) to the highest indication of job satisfaction 5 (strongly agree). This will

Job Satisfaction: whether or not being satisfied with one’s current position, status, wage, companies, etc.

The concept of job satisfaction is not new; the Bible says “There is nothing better for man than to eat, drink, and enjoy his work.” (Ecclesiastes 2:24a, Holman Christian Standard Bible) However, Job satisfaction in today’s workforce is more complicated than just enjoying your work. Being satisfied with your job quite simply implies that an employee feels positively about their job. Alternatively, job dissatisfaction is feeling negatively about one’s job. (Robbins, et al. 79) Job satisfaction and dissatisfaction is based on personal opinions, job tempo has a profound affect on those sentiments.

Landis, E. A., Vick, C. L., & Novo, B. N. (2015). Employee attitudes and job satisfaction. Journal of Leadership, Accountability and Ethics, 12(5), 37-42. Retrieved from http://ezproxy.liberty.edu/login?url=http://search.proquest.com.ezproxy.liberty.edu/docview/1764139256?accountid=12085

The Value Percept Theory argues that job satisfaction depends on whether a job supplies the things an individual value most. Overall satisfactions derive form combined levels of satisfaction from various elements of an individual’s job, whether it’s: pay, promotion, supervision, coworkers, or the work itself. Job satisfaction is based on cognitive and affective components, which is evaluated by what an individual thinks about the job, and how they feel. Cognition evaluation is based on experiences, weighing different aspects of a job; as affect is a reaction of the job, which can fluctuate based on moods and emotions. Level of dissatisfaction is measured by the difference between what one has and what one wants, and the level of importance of that facet to the individual. Statistics have proven, that supplying individuals with what they value, will increase the chance of better performance, which has a high correlation with an individual’s affective commitment with the organization.

This theory argues that job satisfaction hinge on if the employee perceives that their job conveys the extent that he/she values. Value-percept theory also suggests that people evaluate job satisfaction according to specific “facets” (Locke, 1964) of the job relating to pay, promotion, colleague and managers, and work itself, described as follows: Pay Satisfaction, refers to employees’ feelings about their pay; Promotion Satisfaction, refers to employees’ feelings about the company’s promotion policies and their execution, including fairness, occurrence, etc.; Supervision Satisfaction, reflects employees’ feelings and overall and professional evaluation about their boss; Coworker Satisfaction, refers to employees’ feelings and professional/relational evaluation about their fellow employees, Satisfaction with the Work Itself, reflects employees’ feelings about the nature and the characteristics of their actual work tasks (Smith, Kendall, and Hulin, 1969) The value percept theory could be explained by this following equation (Colquitt et al, 2009): Dissatisfaction = (Vwant –

Four articles have been critically analysed to conclude that job satisfaction is the most common cause of behavioural changes in the workplace (Chang, Daly, Hancock, Bidewell, Johnson, Lambert, & Lambert, 2006; Chang, Bidewell, W., Huntington, Daly, J., Johnson, Wilson,

Job satisfaction is a pleasurable or positive emotional state resulting from the appraisal of one’s job or job experiences. It has been treated both as a general attitude and satisfaction with five specific dimensions of the job: pay, the work itself, promotion opportunities, supervision, and coworkers. Challenging work, valued rewards, opportunities for advancement, competent supervision, and supportive coworkers are dimensions of the job that can lead to satisfaction (Nelson & Quick, 2013, pg.

Job satisfaction is one of the most frequently measured organization variables. Organizations use these measurements to determine how satisfied their employees are and researchers use this information to determine if the job satisfaction or the lack of job satisfaction is a situational perspective or interactional perspective.

Job satisfaction is the very important factor in general quality of life because it is closely connected with working life (e.g. Argyle, 1989; Bang & Lee, 2006), with family life, everyday life, and mental health (Orpen, 1978; Schmitt and Bedeian, 1982; Faragher, Cass & Cooper, 2005). Level of job satisfaction is also highly related to turnover, absenteeism rate, work productivity or accomplishment (Muchinsky, 1977; Organ, 1977). Many researchers (e.g. Cherrington, 1994; Acorn, Ratner & Crawford, 1997; Ostroff, 1992; Spector, 1997) state that employees who experience high job satisfaction contribute to organisational commitment, job involvement, their physical, mental health and overall well-being are improved. Job dissatisfaction on the