Essay about In the Company of Hounds

625 Words3 Pages
1. In what ways does Sue Ryan perform each of the three basic managerial roles - interpersonal, informational, and decision making? How about Candace Stathis? How must both Ryan and Stathis make use of the four critical managerial skills - technical, interpersonal, conceptual, and diagnostic? In the case of each manager, which of these skills seems most in evidence in the video? Which of these skills would you consider most important for a manager at a business such as Camp Bow Wow Boulder? : Sue Ryan performed each of the three basic managerial roles by interacting with employees, looking for something very informative and making decision to the right. As a manager, both Ryan and Stathis must make use of the four critical managerial…show more content…
In the process interacting, they can judge that it will follow the system or situation. 3. What does Candace Stathis mean when she says that "customer service has to be effective as opposed to efficient"? Under what circumstances does Sue Ryan most often feel the "tension" between the need to be effective and the need to be efficient? How does she try to resolve that tension? : "customer service has to be effective as opposed to efficient" is meaning that they do not expect to gain a large one with the minimum of effort. Being effective is not same with being efficient. Even if Being effective can be inefficient. that's why there is the "tension" between the need to be effective and the need to be efficient. And she resolved this tension by encouraging her people to do performance at a high level at work 4. As managers with goals, in what ways do Ryan and Stathis recognize the need to balance the three levels of business outcomes - individual, group and team, and organizational? In what order would each manager probably rank the importance of these outcomes? Whether you think that their rankings would be the same of different, explain why. : As Managers with goals, they consider that the goal of individual and team and organizaton are all one thing. that's why they want to balance the three levels. Each manager would probably rank the importance of these outcomes differently. But
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