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Increasing Competition Between Low Cost Carriers

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Introduction
With the advancement of technology, traveling around the world is no longer a privilege to wealthy people. Tony Fernandes, the owner of AirAisa, pointed out that the raising middle class in Asian countries starts to be able to afford air travel for the first time (Grant, 2013). To the people who often have budget constraint while traveling such as students and social freshmen, it is more likely for them to go for short-haul or medium-haul trip rather than the countries with longer flight length and higher prices. The low-cost carriers (LCC) capacity share boosts significantly in Southeast Asian countries such as Indonesia, Thailand, Malaysia, Singapore and the Philippines from 3% in 2001 to over 50% in 2012 (CAPA, 2013). …show more content…

But in order to decrease the ticket prices, Scoot charges for the “extra” services. For example, passengers can only bring a hand carry baggage with a 10 kilograms minimum and have to pay an additional fee when they have checked-in baggage. Therefore, due to the cost control, the augmented product such as friendly crew and in-flight entertainment are not necessary. However, although Scoot is a LCC company, there is still a premium cabin called ScootBiz, which provides better services with the traditional airlines’ quality.

Price is one of Scoot’s biggest competitive strengths; it claimed to offer tickets up to 40 percent cheaper than traditional airlines (CNN, 2011). Since the price sensitivity for LCC customers is much more higher then the traditional ones, customers, especially students, often do a lot of researches online comparing the prices between different airlines (Grigolon, Kemperman and Timmermans, 2012). Scoot cut down the operating cost by cooperating with Apple, using iPads to replace the traditional entertainment system, which weighs more than two tons, to save fuel (Bloomberg, 2012). As mentioned in the last paragraph, they removed the unnecessary extra service such as the entertainment; making iPads rentable only for the ones who needed is an effective way to cost down. While fuel prices keep increasing these years, this

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