1. Introduction
In organizations different composition of people are working due to increasing globalization and economic activities in a global world. Globalization, advancement in information and communication technology together with improved transportation system have reduced the distance separating people of different cultures, races, ages, ethno religious and social backgrounds. The organizations at present observe the growing presence of women at the workplace, at a growth of multiethnic workforce, at the globalization of enterprises and markets. These trends induce more and more enterprises to manage diversity. Particularly, increased globalization in workplaces has led to a situation whereby the workplaces are getting more and…show more content… Globalization in this recent time has prompted more interfaces amid people from different cultures and backgrounds than before. People are now more open-minded in the worldwide with competition imminent as of almost all over in the continent.
Most organizations in their own viewpoint, take on diversity at their organization to develop into more ingenious and open to change. Growing and improving workforce diversity has developed into an important issue for managers in the recent years due to the recognition of how the workforce is changing. While managing diversity still remains a challenge in organizations, managers tend to learn managerial skills required in a multicultural working environment and prepare themselves to teach others within their organizations to value cultural differences and treat all employees with poise.
2. Concept of workforce diversity
Workforce diversity is about the variety of differences between people in an organization. It includes race, gender, ethnic group, age, personality, organizational function, education, background and more. It was observed that diversity as any significant difference that distinguishes one individual from another – a description that encompasses a broad range of overt and hidden qualities. Diversity involves how people recognize others and these perceptions influence their interactions. For a wide assortment of employees to function effectively as an organization, human resource department need to deal