Increasing Patient Satisfaction Through Nurse Rounding

1060 WordsJul 14, 20185 Pages
Increasing Patient Satisfaction Through Nurse Rounding Nurse rounding is important to hospital-based practice because it directly impacts patient satisfaction (Blakley, Kroth, & Gregson, 2011). It serves as a method to improve quality of care by allowing nurses to routinely visit their patients and provide for any needs while also anticipating any safety concerns. Patients’ overall perceptions of hospital experiences are heavily dependent on how successful nurses are in satisfying the basic needs (Blakley et al., 2011). Rounding permits nurse-patient interaction and communication periodically, allowing observation and exchange of relevant information and also implementation of proper interventions. Nurses must practice rounding competently…show more content…
Before leaving the room, nurses must make sure that the bed is in the lowest position with the bed alarm on, side rails in the upright position, and the call light button is within reach (Ignatavicius & Workman, 2013). A system of documentation logs and checklists can be used to make sure that nurses perform all of the necessary checks to meet fundamental needs (Forde-Johnston, 2014). Nurse rounding is evidenced-based practice, but it is debated whether all nurses are required to do hourly rounds (Hutchings et al., 2013). Nurse rounding is a powerful tool to manage patient needs, but it can be unsuccessful with poor staff engagement (Hutchings et al., 2013). Studies indicate the need to continue education and training to become more familiar with the rounding process and to ensure a consistency among staff (Blakley et al., 2011). Strong results can be achieved when the nurse manager clearly communicates the expectations, consistently puts the plan into practice, and follows up with good monitoring (Blakley et al., 2011). With education and a cultural shift among nursing staff, better results can be achieved. To deliver patient-centered care, nurses must function within the inter-professional teams and together use an interdisciplinary plan of care (Ignatavicius & Workman, 2013). Some caregivers work more in collaboration with nurses
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