India Is A Price Sensitive Market

With time the small industry of coffee has modernized into a multibillion dollar industry that surrounds the world. With the growth of the industry there has been many world wide changes. Over the past 30 years coffee shops have jumped to the front of the public culture. New coffee shops have changes the face of American cities along with British, German, Colombian, Kenyan and Indonesia towns to name few. (Coffee a comprehensive guide to the bean, the beverage, and the industry) Around the world coffee has become part of the daily culture and coffee shops have grown to accommodate the massive demand that people ask for. Without the growth of the industry there would be a shortage of the product and many would have to go without their beloved beverage. In the United States alone there has been a massive increase in the number of coffee shops. In 1980 the number of coffee shops was a year 2,000 and by 2008 there was an astonishing 27,715. (Coffee a comprehensive guide to the bean, the beverage, and the industry) This was an increase of over ten times in the short time. 11,000 of those stores, almost half, were Starbucks one of the biggest coffee brands in the worlds. The growth of Starbucks is due to the work of Howard Schultz a worker for the company before they became as massive as they are today. Starbucks started very small in Seattle, Washington in the mid 1970’s. Howard bought out the owners and then went on to turn the small company into a massive corporation. (Coffee a

Starbucks has reinvented itself numerous times over the past 40 years and continues to experience substantial growth and contractions. They started as a small company, with its first location in Seattle’s historic Pike Place Market in 1971, and today, “there are more than 21,000 stores in 66 countries.” They have grown from not only selling coffee, but also offer a wide selection of teas, specialty drinks, pastries and an assortment of sandwiches for breakfast, lunch or dinner. They have also diversified their product offerings to include a wider variety of coffee beans, drink ware, and equipment to make coffee or tea at home.

Background information: Starbucks is one of the biggest chains of cafés on the planet with 22,551 stores in 66 nations and domains, incorporating 12,739 in the United States, 1,868 in China, 1,395 in Canada, 1,117 in Japan and 830 in the United Kingdom. It was established 44 years ago – March 30, 1971 in Seattle, Washington, United States by three partners Jerry Baldwin, Zev Siegl, Gordon Bowker. The company entered global market after 25 years operations in domestic market in 1996 by opening store in Tokyo, Japan. Starbucks currently, serves hot, cold beverages and non-coffee items – sandwiches, deserts and CDs with their creation history all over the world. According to Wikipedia, in 2014, Company had more than 191,000 employees globally and theyt made revenue of $16,447 billion with 13 % net income.

In all companies, there are many strengths, weaknesses, opportunities, and threats. Starbucks is one of the world’s leading coffeehouse chain. The beginning of Starbucks was in 1971, the first store ever to open in Seattle’s Pike Place Market. Thanks to Howard Schultz the founder of Starbucks the beginning was far from the end. Schultz was bright and new that Starbucks would have a future. In 1987, seventeen stores open in Chicago and Vancouver. 1988, thirty-three stores were open, Starbucks committed to giving their employees full/part time jobs with full health benefits. In 1991, Starbucks first store in an airport, having 116 stores open at the time. 1994, 425 stores opened, first drive-thru was established. In 1995, they began selling the world’s most popular and favorite drink the Frappuccino, with 677 stores opened. 1996, the first store opened outside of North America in Japan and Singapore, having 1,015 stores. In 1998, Starbucks partnership with Magic Johnson, opened stores in underserved neighborhoods, with 1,886 stores. In 2002, the best thing any store can have is Wi-Fi, Starbucks launches free Wi-Fi in stores, over 5,800 stores. In 2006, Starbucks launches the industry’s first paper beverage cup containing post-consumer recycled fiber, with 12,440 stores opened. In 2008, Starbucks adopted a new mission statement, “To inspire and nurture the human spirit – one person, one cup, and one neighborhood at a time.” With 16,680 stores open. In 2011, launch first annual

Coffee has become a significant part of lifestyle of numerous people. Starbucks has opened its first coffee shop in in Seattle, Washington, USA in 1971 (“About Starbucks,” 2014). The Starbucks is very popular today and has more than 6,000 locations in over 30 countries. In addition to coffee and espresso drinks, people now enjoy Tazo tea and Frappuccino (“About Starbucks,” 2014). The main target of Starbucks is to be the consumer’s favorite coffee shop. The globalization of the businesses increases competition in the food and beverage industries. Starbucks is the most successful and competitive coffee chain on the market. The aggressive strategies of expansion pushed the competitors such as McDonalds or Dunkin Donuts

The story of Starbucks starts in 1971, a quiet little area in Seattle’s historic Pike Place Market, opens a coffee shop serving specialty coffee and pastries. In 1983, the concept of the Italian Coffee Bar was introduced by Howard Schultz, President of Starbucks (Starbucks.com, 2015) and changed this little coffee place into a new market. Since then, the Coffee industry has boomed in the United States and both coffee and coffee related items have grown by competitors like Coffee Bean and Dunkin’ Donuts. Starbucks is now in 66 countries and over 21,000 stores and growing. The menu has increased with not just

Starbucks is an American global coffee company and coffeehouse chain that was founded by Howard Schultz in Seattle, Washington in 1971. It is currently the largest coffeehouse company in the world ahead of UK rival Costa Coffee with 21,536 stores in 63 countries (Appendix Figure 1), (Yanofsky, 2014). The company rapidly expanded between 1987 and 2007 where Starbucks opened on average two new stores every day (Bspcn.com, 2007). The first coffeehouse to open outside the United States or Canada was in Tokyo in 1996 and overseas stores now comprise nearly one third of Starbuck’s stores. Reasons for their success is the continuous disciplined expansion of their global store base, adding stores in both existing, developed markets and in newer,

Starbucks is a Coffee Company that is successfully renowned throughout the corners of the world. It has successfully won a great amount of loyal customers regardless of its high priced, coffee. Many investors are also interested in this business as they see Starbucks as a moneymaking investment. Starbucks is popular for its high priced and high quality coffee with an ambient of comfortable sofas and delightful music. It has advertised and promoted itself as the “Third Place” that means a place where people can visit beside their homes and jobs (Starbucks: A Strategic Change and Management Perspective, 2014).

Coffee has become an integral part of a daily life for most part of the population. Starbucks has become an iconic brand whenever people think of coffee and it has changed the way people consume coffee across the globe. Starbucks was first started as a retail coffee shop in the year 1971, Washington. As on November 2016, Starbucks is operating 23,768 stores across the globe & Starbucks corporation is the leading retailer for roasted and specialty coffee with stores and outlets spared across, 13,279 in the United States, 1324 in Canada, 989 in Japan, 851 in China,806 in the United Kingdom, 556 in South Korea, 377 in Mexico, 291 in Taiwan, 206 in Philippines, 171 in Thailand and 8 India and more. Starbucks aims to become the consumers favorite coffeeshop and to achieve that goal the company primarily focuses on customer services along with their satisfaction as their primary target. So, to prove that Starbucks corporation S mission, value and vision statement is, “To inspire and nurture the human spirit-one person, one cup, and one neighborhood at a time” [2]

Today we stand witness to a new coffee era, one made up of Caffé Lattes, Espresso Macchiatos, Cappuccinos and Frappuccinos. Specialty Coffee is here to stay and no one will be more eager to tell you that than Howard Schultz, CEO of Starbucks, the world’s largest specialty coffee bar. In 1993, Starbucks continued its aggressive expansion and moved into the East Coast market by establishing a presence in Washington, D.C. This expansion has continued and today Starbucks operates more then 15,800 stores internationally and employs roughly 140,000 employees. It grosses 11.7 billion in annual revenue and is opening 5 new stores every day. (Starbucks Corporation, 2011)

The value proposition of Starbucks comprises of coffee, service and atmosphere. Starbucks provides high-quality coffee and controls most of its supply chain ensuring that the quality of coffee. That’s why Starbucks purchases fresh coffee beans from the growers directly. Second component is good service, for example employees have to remember the name of their loyal customers or their drink order. Last component is atmosphere. Starbucks stated that people come for the good coffee but stay for the pleasant atmosphere. Therefore, young adults would love to spend time with their friends at Starbucks, and people would like to work or read alone in the Starbucks for a couple hours. It is critical for Starbucks to create a comfortable atmosphere for their customers. These three things combined lead to Starbucks’ value proposition.

When academics Jerry Baldwin, Zev Siegel, and Gordon Bowker established Starbucks Coffee Company in 1971, their vision of Starbucks was that of a local business specialising in “selling fresh roasted whole beans in ...specialty stores.” (Darguste et al., 2006 p.655). Fearing commoditization of the brand, the founders were opposed to the idea of broadening the appeal of Starbucks coffee. Howard Schultz, a marketer who eventually acquired Starbucks in 1987, made selling brewed coffee to a wider market the bedrock of Starbucks (Darguste et al., 2006 p.655). The concept, “inspired by the Italian espresso bars,” transformed coffee from an ordinary beverage to a lifestyle product for the aspirational and discerning consumer. Starbucks operates in Asia Pacific, Latin America, North America and Western Europe and according to Helliker and Ziobro (2010, p.25), “ of the roughly 16,700 Starbucks stores around the world, about 11,200 operate in the U.S”. This report summarizes how Starbucks dealt with challenges such as cultural adaption, market entry strategies and brand identity as it expands internationally.

By now, most Americans must have heard or be familiar with a chain of coffeehouses, named Starbucks. Established in 1971 as a local coffee bean roaster and retailer, Starbucks has expanded rapidly. By successfully adopting Italian coffee culture into a variety of beverages such as brewed coffee, espresso, teas, Frappuccinos and related products such as music CDs, pastries or ice creams, the Seattle-based company has reported USD 7.9 billion in revenue with 22 percent annual growth (Starbucks, 2006) . Operating 13,168 stores in 41 countries, Starbucks has, inarguably, become one of the largest and most recognizable coffeehouses all over the world (Harrison & Enz, 2005). Meanwhile, the company still targets for operating 30,000 stores

Starbucks is a leading retailer and roaster for brand specialty coffee in the world. It has stores located in the United States, Canada, Europe, Asia and the Middle East. It retails a variety of hot and cold beverages, complimentary food items, coffee related accessories and equipment, and other non-food products through retail stores worldwide. More than 20 years ago, the idea of Howard Schultz to bring a European-style coffeehouse to the United States, was become real with Starbucks. Growth is the engine that keeps our company achieving its goal of being the number 1 company in the Coffee Industry.

There are 3 main competitors for Starbucks Coffee Company if Starbucks want to entry India markets which are Café