Essay on Indian Bpos Waking Up to the Philippines Opportunity?

1535 Words Oct 29th, 2013 7 Pages
Case Study -1: Indian BPOs Waking Up to the Philippines Opportunity?

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In Partial Fulfilment for MBA in Management and Administration

How has the Economic downturn, discussed in the opening profile and throughout this chapter, impacted jobs outsourcing in the BPO Industry?

According to the Business Dictionary, Economic downturn is a situation in which the economy of a country experiences a sudden shift brought on by a financial crisis. (as cited on Business Dictionary.com. Retrieved 6.10.12.Copyright©2012 Web Finance, Inc. All Rights Reserved)

“ Business process outsourcing (BPO) is
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This was a cause for concern because the bank’s assets were greater than the country’s economy. The Chinese cut interest rate by 0.27percentage point. The Ireland government secure their citizen’s saving, by promising great incentives and rewards such as bonds and deposits. The Indian government had to invest 12.2bn into the money market when their stock market tumbled to its lowest. This crisis affects the outsourcing BPO industry in that governments implement strategies that alter their profit margin and decision making. These strategies also prevent institutions from taking irresponsible risk, which would have caused the government to bail out the institutions and consumers losing their monies. Governments have to protect their people’s deposits, therefore strong restriction were put in place so that companies make informed decision before investing and outsourcing other resources. Managers in the BPO industry have to adjust their strategies and managerial style to accommodate these issues which can be crippling.

Referencing to this chapter and this case, discuss the general trends in globalization of human capital?

When a company decides to invest in another country there are several investigations that must be done. They must assess keenly the political, legal, technological, competitive and cultural factors in regards to the intending approaches and operations.

“The

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