Individual Assignment – Case Study

2352 Words10 Pages
THE UNIVERSTIY OF HONG KONG FACULTY OF EDUCATION B Sc (IM) Assignment Cover Sheet Programme: B Sc (IM) Year of Study: 2nd / 3rd * |Course Code: |BSIM0006 |Student Name: | | |Course Title: |Knowledge Management |Student No: | | |Course |Dr. Sam Chu & Dr. |Student’s | | |Teacher: |Maggie Minhong Wang |email: |…show more content…
In this report, a case about Managing Knowledge and Learning at NASA and the Jet Propulsion Laboratory (JPL) will be analyzed. First, the key issues emerged in NASA will be identified. Then two KM theories will be introduced and followed with a set of recommendations. 2 Case Analysis At present, NASA is facing the challenges of losing experienced staff and reducing budget. As a research organization, both human and financial resources are the vast properties to sustain the organization’s performance. In the following part, five key issues discovered in this case will be discussed. Key issue 1: Retirement of the experienced staff Start from 2006, there are half of NASA’s entire workforce will be eligible for retirement. Most of them are the significant experienced project managers who worked on Apollo and built the first space shuttle. The problem of losing these successful and experienced people would lead to the loss of knowledge as well as the ability of balancing risk management and cost. Case study 1 26 May 2007 |Knowledge Management | | |BSIM0006 | | Key issue 2: Reduce the risk of
Open Document