Individual Development Plans

A career in social work or human services is similar in the duties and type of work environment. Both of these positions require a desire to help others in many ways. Human Services Assistants may help clients with special needs obtain the services that will help them to develop and improve their situation. Social workers are considered human services workers, only they typically perform more hands-on duties with clients (BLS, 2012a). A career in social and human services is a rewarding choice for those who have a strong desire to help others in need and who have a strong sense of community.

control over situations in my life is very irritating for me because I like to

It gives the opportunity to provide structured feedback and reflection and recognise ay achievements as well as identify any performance issues.

Retaining employees is one way the turnover rate can decrease, Branham (2000), focuses on retaining valuable employees by incorporating four key elements. The first key elements is, “be a company that people want to work for”. There are many companies that have been labeled as, “employers of choice”. These employers all have something in common, which is how they value their employers (Branham, 2000). They treat their employees with respect and like family. With being an “employer of choice,” people are the most valuable asset; not just customers but employees too. Many companies go above and beyond for their customers, but not for their employees, yet they wonder why they are losing valuable talent.

Stop Talking, let them speak: Be sure to let your listener talk, and share their Ideas with you as well.

When a someone begins talking about another member, instruct them to speak to that member, not about them.

To manage the business, one must have a good experience and relevant qualification. The right qualification one must have is an MBA in order to have the right understanding and knowledge you must require. And experience is one thing that will come after a good investment of time in learning and development (miller, 2011).

In this unit I have learned that listening to others when they are speaking is very important, and that you need to listen to them when they talk. Also, when you listen to them, that means that they will want to listen to you.

Another very important tip is to "be a good listener. Encourage others to talk about themselves." This is a lesson I learned after coming back from studying abroad. I had so many stories to tell and I wanted to show EVERYONE my pictures. But I had forgotten that they all had their stories too and didn't necessarily want listen to me ramble on about my adventures in Spain for hours and hours. Luckily, I have a great group of friends who didn't mind hearing my tales, and expressed a genuine interest in what I had to say. It made me appreciate what great friends I have. Which brings me to Carnegie's final principle, "make the other person feel important, and to it sincerely."

However, I do agree with Fero & Herman (2014) manager need to take the time to get to know them. If a Manager allow themselves to know their employees it can help with assisting all the employees motivated in achieving the mission and vision of the business. Once a manager gets to know their employee they should conform to a management style that can assist them better. As the managers ' leadership style is an important factor which increases the effectiveness, performance, and finally productivity of organizations

date. In doing this I will highlight potential areas of development needed and will address these through Personal Development Planning. The rationale for doing this assignment is to enhance my professional development by undertaking an annotated reflective report.

One of the main reasons staff members quit is the relationship with their first-line supervisor. The fact is many supervisors and managers are unaware how their actions and decisions affect employee turnover. A critical aspect of an effective retention strategy is manager training. Properly trained managers play a major role in an effective recruitment and retention strategy. Managers need the skills, tools, and

Try encouragement instead of excessive criticism. It helps people to both raise their self-esteem and to do a better job.

In contrast with the past workplace challenges and organizational behavior, there is a necessity to understand ourselves and others. Sometimes the stress and prestige can cause an adverse impact on one’s position in the workplace. The ability to deal with our emotions while working effectually with others and at the same time, performing the organization’s expectations are in high demand. Since the employees are an asset, and the organization is expecting a return on their investment, understanding how emotions work and how it impacts one’s capacity is indispensable in accomplishing organizational goals. In the workplace, people often have to work with each other. So the handling of relationships and interacting with others becomes the key to the success of the organization. Managers need to have a combination of skills and abilities such as the strength of will, awareness of self, empathy for others and sensitivity toward others internally and externally. Before one can handle others emotions he/she must first learn to lead themselves. So the question become, how is this done? Coleman’s theory suggest that this can be done through emotional intelligence which is the ability to create, build and maintain viable relationships (Coleman, 1998, p. 14). No one wants to follow the leadership of a person who cannot manage his/her emotions. Let’s look together at three business CEO’s personal backgrounds and use of emotional intelligence. The top chief emotions officers in the U.S.

Always be willing in every situation you find yourself in when it comes to communication. To many, communication is an afterthought, but they do have a powerful impact on us. Like Robbins said, our differences act as a guide to aid us in communicating. Though we’ll communicate with mere strangers most of our lives, it’s important to choose words that leave a positive effect. Be easy with people even if things aren’t working out in your favor. You never know who is in need of it