Influencing Group Communication

974 WordsMay 22, 20114 Pages
Influencing Group Communication Cindy Cross BCOM/230 April 24, 2011 Fran Carter Influencing Group Communication In any organization, a person can see the five bases of power at work, some powers more than others depending on the individual in charge and the circumstances. The power used by such individuals can affect communication within the organization, whether positive or negative. There are five bases of power, being coercive, reward, legitimate, expert and personal. Coercive power, reward power and legitimate power are all formal powers. A person’s position in a company can give him influence over others below him, thereby affording him formal power. Coercive power is dependent on fear. A person reacts to this power out of…show more content…
The Police Chief also has reward power in that he has the power to promote or give raises in the department. The Fire Safety officer in the department is a Sergeant, has been with the University 13 years, longer than anyone else and is an expert in his field of work. Because of this, he exercises more of the personal power, such as expert and referent power. When it comes to any information or equipment for the Department, he is the “go to” guy. He has also served in a supervisory capacity before and is second in command to eh Police Chief, as well as the event coordinator for the Department. When he speaks on a matter, everyone for the most part listens and complies with his directives. Because of his personality, many of the employees consider him approachable and communicate well with him. An example of legitimate power is exercised with the shift supervisors who consist of Sergeants and Corporals. These ones have been given authority from the Police Chief to discipline individuals under them on each shift or to handle petty matters. He backs these ones up on whatever decisions are made on their shift provided it does not interfere with the policies of the University Police Department. If problems do arise in the department, there is an open door policy where the employees are welcome to discuss with the Chief or their immediate supervisor so that it can be resolved as soon as possible. In conclusion, the base of
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