Informal Communication And Organizational Communication

Formal communication can be a piece of writing or be communicated verbally, for example, by an email or a letter. In some cases, different methods might be used to send the information across and make sure that it is understood fully.

Formal communication is the channel that usually follows the chain of command. This chain is often ran by formal orders, detectives, and written memorandums. In the police organization these forms provide a sense of order and security. Using excessive or exclusive communications however have certain disadvantages. One disadvantage in strict adherence to formal channels can be both time and personnel consuming. Memorandums must be drafter carefully ad must go through the chain of command for endorsements and then must be forwarded to the correct personnel according to departmental policy. Another disadvantage of formal channels is what effect this can have on free flow of information. Using formal channels will require a written record and many people hesitate to put their thoughts in writing because they are intimidated, afraid of losing their job, etc., which restricts the flow of information. However, using formal communications makes it possible for the officers to receive new directives and information concerning crimes rather quickly. Formal communication is less confusing and establishes a paper trail for legal purposes, if the need arrives (Wallace & Roberson, 2009).

Informal communication is good way of communication as it can make a individual more relaxed and effective as it’s more easier and complex for the person to interact, as they don’t have to worry about being proper and correct.

This paper compares three studies on workplace bullying. The studies were conducted because workplace bullying is an epidemic that needs to be addressed and it needs to be understood to help future organizations prevent workplace bullying.

Other ways to communicate in an informal manner may include texting, post-it notes, and an informal drop in visit to another person, or a quick and spontaneous meeting. Informal communication includes all the various methods of relaying information or messages between people. It often is called “the grapevine” as messages weave back and forth and around people. There are none of the trappings of formal messages, such as company letterhead, planned meetings or specific introductions of guests. Everyone is relaxed and casual, eager to chat about many things, as there is no specific agenda to follow.

Informal workplace communication is any kind of interaction that takes place in the workplace outside of office memos, emails, phone calls, letters, presentations, fax or any medium prescribed by management. (Reyes, 2014) Formal communications within an organization are those that take place through well-known channels. (Management, 2013) Formal communications would also include all of the paper-based and electronic communications that are available to members as well as the meetings that take place. (Management, 2013) Informal communications are those that are not based upon any set measures. (Management, 2013) For example, teaching with hands on by showing each member of the team how to play each play as a team. In today’s

Nordstrom Inc., started as a small shoe store in Seattle, Washington in 1901. Since that time it has become one of the leading and successful shoe and apparel retailers in operation today. After reviewing different information regarding Nordstrom Inc. espoused values and enacted values, it is apparent that they are in alignment. Espoused values are the core values of the company. The history and organizational beliefs, developed into policy for the company. The goal of the espoused values is to create standard of behavior for the company. The enacted values are norms exhibited by employees (Answers, 2013). If the espoused and enacted values are misaligned problems could occur within the

Casual conversation is usually used inside an organization for connection between associates. A few examples of everyday communications may include mail Instant Communications, business dinners or simply talking with somebody within the area. Official communication is usually used to speak with upper-level management inside the business and upper-level stakeholders. A few examples of official connection may include group meetings, evaluation meetings, audio or video conferences (Fuller, Valacich, & George, 2011).

Communication plays a key role in any organization, and the importance of both channels i.e. formal and informal communication cannot be undermined. As an organisation grows in terms of size and function, an immediate increase is experienced in the chain of command prevalent in the organisation. In most cases, the chain of command flows from the upper level to the lower level, creating a high power distance. When an information is dispatched within an organization from top to bottom it may lead to a loss or dilution of information in the process of transmission, this loss of information leads to the development of vulnerability and ambiguity within the organization which in turn leads to the development of an informal communication network called as 'Grapevine'. Grapevine or informal communication network is present in all organizations as it is a natural consequence of people interacting. Grapevine gives the people a platform to socialize and communicate their thoughts and ideas in an informal fashion. Informal communication tends to spread in all the directions, it may travel upwards, downwards and diagonally, spreading throughout the organizational across all levels inconsistently sometimes more rapidly than formal communication channels. The grapevine is an outcome of social contacts and is therefore unpredictable,

Adult bullying in the workplace has become quite commonplace and its consequences can be far-reaching. According to the Bureau of Labor Statistics, 146 million Americans are employed in the United States, and an estimated 54 million of those are bullied at work (Namie, 2007). These statistics are staggering. Bullying is defined as a combination of verbal abuse and behaviors that are humiliating, threatening, or intimidating and create harm (health, social, or economic) to individuals and may interfere with their productivity at work (Namie, 2007). With a prevalence of bullying taking place in the workplace, it appears that organizations need to better provide a sense of community and psychological support to its employees to address this widespread issue. The appropriate communication within the organization can make all the difference.

Bullying, harassment and discrimination amount to core issues in all workplaces and are an integral connection between employee relations and effective human resource management. Bullying and harassment occurs when an employee is mistreated and victimized by fellow workers or supervisors through repeated negative instances of offensive slurs, detrimental feedback, verbal abuse and intended isolation through social exclusion. These instances correlate to “low satisfaction with leadership, work control, social climate, and particularly the experience of role conflict” (Einarsen et al. 1994). Not all departments within

Workplace bullying is a very serious act that has a negative impact on individuals and the organization as a whole. Baack (2012), describes workplace bullying as an interpersonal conflict that is a repeated mistreatment of one or more persons (ch.7, p.19). Unfortunately, despite workplace bullying being so harmful, it is often a common occurrence. In the article, Workplace Bullying: Costly and Preventable, Wiedmer (2010), cites a survey conducted in 2007 by the Workplace Bullying Institute-Zogby; in which, thirty-seven percent of the U.S. workforce surveyed reported that they have been bullied at work (p. 36). The article also states that it is a pervasive practice by malicious individuals who seek power, control, domination, and subjugation, and the article goes on to convey information about bullying behaviors, employer practices, profiles the targeted individuals, and steps to take to prevent bullying (Wiedmer, 2010, p. 35). Bullying tactics are not only harmful, physically and mentally, to the targeted individual but is damaging to the organization and entire workforce.

Bullying often associated with one kid being cruel to another kid, evolved beyond the playground, and move into adulthood. Unfortunately, bullying has emerged into the workplace, aptly called workplace bullying. Bullying can happen at the same organizational rank (employee to employee) or involve hostility by a supervisor toward an employee (Baack, 2012). Conversely, workplace bullying is the repeated, health-harming mistreatment of one or more persons (the targets) by one or more perpetrators that includes threatening, humiliating, or intimidating behavior, work sabotage and verbal abuse (WBI, 2014). The article, Workplace Bullying: Costly and Preventable by Terry Wiedmer (2011), presents information about workplace bullying including

Workplace bullying is the topic of the assignment for this week. Workplace bullying occurs when someone or several people in the workplace mistreat people working around them and cause undue stress and unrest. Workplace bullies are no different from child hood bullies and they terrorize, intimidate and menace but in an adult situation. The workplace bully uses this technique as a form of intimidation. (Baack, 2012) This paper will discuss and review information regarding workplace bullying and the impact on the victims and the organization. This paper will also provide firsthand accounts of workplace bullying and how the account related to the article this week. Finally, recommendation will be given of techniques from the article that the organization should use to deter and eliminate workplace bullying.

Heeman, V. (2007). Workplace Bullying: A Distinct, Interpersonal, and Communicative Phenomenon. Paper presented at the meeting of the National Communication Association.