The Influence Of Communication On Member Behavior

Communication is a two-way process that takes practice and time to be fully effective and is very important in every aspect our personal and professional lives. We communicate every day of our lives both verbally or nonverbally. The process of verbal communication is the exchanging information by transmitting an idea, send that idea, receive feedback, understand the idea and the feedback and provide feedback to the person who sent the message. The main components of communication are context, encoder, message, medium, decoder, and feedback. The context could be social, chronological, cultural, or physical. The individual sending the message will

A day in the life of a veterinary technician may include answering clients’ questions, providing written or verbal instructions regarding care of an animal, answering the telephone,

There are 2 types of communication that will be discussed below, which are verbal communication and written communication

According to Schwartz (2001), communication can be said to be the process that involves the sending and receipt of messages of information among individuals. The communication process consists of two things. It involves the sending and receipt of a message. The message sent and received can be classified into two broad categories. These categories include non-verbal and verbal messages.

Communication is a two-way process that takes practice and time to be fully effective and is very important in every aspect our personal and professional lives. We communicate every day of our lives both verbally or nonverbally. The process of verbal communication is the exchanging information by transmitting an idea, send that idea, receive feedback, understand the idea and the feedback and provide feedback to the person who sent the message. The main components of communication are context, encoder, message, medium, decoder, and feedback. The context could be social, chronological, cultural, or physical. The individual sending the message will

Formal communication is a type of verbal presentation or document intended to share information and which conforms to established professional rules, standards, and process. There are four types of formal communication such as: Upward or Bottom-up, Downward or Top-down, Horizontal or Lateral, and Crosswise or Diagonal. Upward or Bottom-up, is the communication in which the flow of information goes from sub-ordinate to superior authority. Next is Downward or Top-down, which is the communication in which the flow of information goes from superior to sub-ordinates. Another one is Horizontal or Lateral, which is the communication between two employees of different departments working at the same level. Last is Crosswise or Diagonal, which is the communication between the employees of two different departments working at different levels (Surbhi, 2016).

In this report I will talk about four different ways of communicating, the four different communication styles are written communication, non verbal, verbal and computerized. Communication is something that everyone does without even thinking. Communication is giving information either verbally or written and the person receiving and obtaining the information. This process is an ongoing process such as one person may say something and in turn you may say something. Now you both have gain new information. This can happen in the simplest conversations such as ‘How

Communication is “the process of relaying information between or among people by the use of words, letters, symbols, or body language” (Cherry & Jacob, 2011, p. 381). Communication is a two- way process; the message conveyed by the sender needs to be heard and understood by the receiver. It is important for “leaders to communicate regularly and consistently with staff” (Shifflet & Moyer, 2010, p. 252). Some

Oral communication is the speeches, group discussion and formal and informal communication is also known as "grapevine" to convey message. Advantage of using oral communication will speed feedback and received an answer in short period of time and allow correction of message if receiver did not understood the message.Disavantage of feedback, if the message passed to different number of people, it allows the risk of potential disortion.The written communication takes place between people in written form include memos, letters, electronic mail, fax transmissions, bulletin broads and so on. Advantage message can be stored for an indefinite period, it can be more logical and clear to understand, but it is more lengthy and complex for others to understand, time consuming and limited two-way commucation.Nonverbal communication refers to facial expression, tones emphasis on given word, body movement and physical distance between sender and recevers.It is more complex compared to oral communication.

1. What is the difference between downward communication and upward communication?  What is the primary purpose of each? Is lateral communication any different?

Lateral communication (as known as horizontal communication) is a very informal way to communicate within an organization. Lateral communication allows organizational peers to open communicate with one another without having to go through middle or upper management first. Lateral communication allows employees to brain storm and encourage provocative thinking. This open door communication policy can be very effective in many different ways. As a result of this, employee morale will improve as employees feel valued. When employees are happy they tend to work harder for the overall betterment of the organization. Lateral communication with all its advantages can also have a disadvantage. The disadvantage will arise when a company’s

Other ways to communicate in an informal manner may include texting, post-it notes, and an informal drop in visit to another person, or a quick and spontaneous meeting. Informal communication includes all the various methods of relaying information or messages between people. It often is called “the grapevine” as messages weave back and forth and around people. There are none of the trappings of formal messages, such as company letterhead, planned meetings or specific introductions of guests. Everyone is relaxed and casual, eager to chat about many things, as there is no specific agenda to follow.

Verbal communication is the utilization of words in discourse to pass on a message. One individual talks and

Communication plays a key role in any organization, and the importance of both channels i.e. formal and informal communication cannot be undermined. As an organisation grows in terms of size and function, an immediate increase is experienced in the chain of command prevalent in the organisation. In most cases, the chain of command flows from the upper level to the lower level, creating a high power distance. When an information is dispatched within an organization from top to bottom it may lead to a loss or dilution of information in the process of transmission, this loss of information leads to the development of vulnerability and ambiguity within the organization which in turn leads to the development of an informal communication network called as 'Grapevine'. Grapevine or informal communication network is present in all organizations as it is a natural consequence of people interacting. Grapevine gives the people a platform to socialize and communicate their thoughts and ideas in an informal fashion. Informal communication tends to spread in all the directions, it may travel upwards, downwards and diagonally, spreading throughout the organizational across all levels inconsistently sometimes more rapidly than formal communication channels. The grapevine is an outcome of social contacts and is therefore unpredictable,

Third, formal channels require a written record, which may further restrict the flow of information. This is because many people hesitate to put their thoughts or ideas in writing. Fourth, this form of communication to respond rapidly to changing situations is enabled. Formal channels offer many advantages that must also be considered. Formal communication satisfies that all of the organizations are on the same page. Formal communication is more clear and concise than informal communication so that there is no confusion regarding the purpose or content of the message. Formal communication also establishes a paper trail for further use at a later time. When dealing with informal channels, it must also be taken in consideration the advantages and disadvantages of its use. Informal channels are the unofficial routes of communication taken by an organization (Wallace, 2009). These are not seen on an organizational chart, and they may not be official sanctioned. Informal channels not only serve as a conduit for gossip, but also provide a needed link within an organization (Wallace, 2009). Informal channels are used within a department in many ways. When time is a critical factor, this is an instance when informal communication is exercised. By using informal channels one can cut across lines of authority and responsibility to pass on the information quickly (Wallace, 2009). Informal channels of communication